Marie Heroux
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
17
17
years of professional experience
Work History
Childcare Director
Burn Boot Camp
02.2023 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership to guide operational strategy.
- Monitored and coordinated workflows to optimize resources.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Engaged with parents and families to build positive relationships for children to thrive.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Responsible for gym cleanliness Supply ordering Creating a culture of positivity and inclusivity
Executive Assistant
Menghis Heating & Cooling
07.2020 - Current
- Assisting, coordinating and executing management of business needs in operations and development
- Participated in all aspects of supporting the growth of the business with client management, employee management, billing, payroll, banking, accounting,governmental compliance and project management.
Medical Assistant & Receptionist
Compass Oncology
07.2013 - 12.2014
- Greeted patients and visitors in the clinic with prompt, courteous and professional mannerism
- Obtained all appropriate forms as required including all necessary forms, demographics and medical cards
- Registered all new patients into the system
- Prepared correspondence, memos, forms and other typing as requested by supervisor.
Medical Assistant & Receptionist
Takacs Clinic
02.2009 - 07.2012
- Upon completing an externship which included sorting, copying medical charts I was hired on full time
- Answered phones, filed paperwork and completed medical records
- Completed referrals ordered supplies as needed.
CSR/Assistant Sales
Verizon Wireless
03.2006 - 03.2008
- Managed shipping and receiving of store inventory
- Completed daily report assessments and ordering of store product and supplies
- Maintained quality service levels by providing customer focused solutions.
Education
Associate of Applied Science - Medical Assisting And Medical Administration
Pioneer Pacific College
Clackamas, OR06.2009
Skills
- Executive administration including team and client scheduling, appointment setting, record keeping, travel transportation and booking
- HR Management in hiring, interviewing and onboarding new employees
- Creating and developing recruitment and training programs, activities and guidelines
- Payroll accounting for taxes, approval, payment and reconciliation
- Medical compliance in clinical documentation, charting, calculating pharmaceuticals and scheduling procedures
- Coordinating multiple internal and external components to execute large scale projects with many moving parts and time deliverable targets
- Client billing,account tracking receivable and payables
- Governmental compliance with licensure, insurance, workmans comp, vehicular regulation, operational certification and liability in multiple local and national jurisdictions
- Time management with phone utilization, scheduling, outbound and inbound calls
- Budget creation, adjustment and allocation
Timeline
Childcare Director
Burn Boot Camp
02.2023 - Current
Executive Assistant
Menghis Heating & Cooling
07.2020 - Current
Medical Assistant & Receptionist
Compass Oncology
07.2013 - 12.2014
Medical Assistant & Receptionist
Takacs Clinic
02.2009 - 07.2012
CSR/Assistant Sales
Verizon Wireless
03.2006 - 03.2008
Associate of Applied Science - Medical Assisting And Medical Administration
Pioneer Pacific College