Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Marie Hicks

Summary

Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Admissions Coordinator

Recovery Centers of America
02.2025 - Current
  • Greet and admit up to 15 patients per day, ensuring a successful acclimation into the treatment setting.
  • Prepare and complete the required financial forms with patients and maintain all additional patient documentation.
  • Administer brief addiction monitor and biopsychosocial assessments and assist other staff in crisis intervention.

Remarketing Associate

Merchants Fleet
06.2024 - 10.2024
  • Processed 100-300 vehicle titles weekly, coordinated title transfers, and prepared and distributed bills of sale while maintaining accurate records using Salesforce and Excel.

Substitute Teacher

Concord School District
03.2024 - 06.2024
  • Successfully implemented the provided lesson plans across various subjects and grade levels, ensuring continuity in students' learning.
  • Resolved conflicts, addressed student challenges, and managed unexpected disruptions in the classroom with professionalism and problem-solving skills.

Recovery Case Manager

New Freedom Academy
07.2021 - 09.2023
  • Worked directly with clients in a substance abuse treatment center throughout their recovery process.
  • Assisted in setting up aftercare including housing, medication management, primary care, and therapy.
  • Facilitated group sessions providing information on the recovery process and engaging in discussion with clients.

Third Shift Resident Instructor

Farnum Center
09.2020 - 07.2021
  • Conducted admissions and prepared clients for discharge.
  • Documented and updated information in AURA Electronic Medical Record Software.

Instructor

Fairfax Collegiate
07.2015 - 03.2020
  • Taught K-9 students robotics, programming, game design, writing, and math.
  • Adapted curriculum to include accommodations to create an individualized learning environment.

Education

Master of Business Administration - Entrepreneurship

Southern New Hampshire University
Manchester, NH
01-2026

Certified Recovery Support Worker -

Office of Professional Licensure And Certification
Concord, NH
2024

Bachelor’s Degree - Integrative Studies - Leadership

George Mason University
Fairfax
01-2014

Skills

  • Adobe Creative Suite
  • Salesforce
  • Microsoft Office Suite
  • KIPU EMR Software
  • AURA EMR Software
  • Avatar EMR Software
  • HTML/CSS
  • Strong organization
  • Data verification
  • Client relations

Certification

Certified Recovery Support Worker, New Hampshire Office of Professional Licensure and Certification - 2024

Timeline

Admissions Coordinator

Recovery Centers of America
02.2025 - Current

Remarketing Associate

Merchants Fleet
06.2024 - 10.2024

Substitute Teacher

Concord School District
03.2024 - 06.2024

Recovery Case Manager

New Freedom Academy
07.2021 - 09.2023

Third Shift Resident Instructor

Farnum Center
09.2020 - 07.2021

Instructor

Fairfax Collegiate
07.2015 - 03.2020

Certified Recovery Support Worker -

Office of Professional Licensure And Certification

Master of Business Administration - Entrepreneurship

Southern New Hampshire University

Bachelor’s Degree - Integrative Studies - Leadership

George Mason University

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Marie Hicks