Dedicated Pharmacy Technician with a strong focus on quality control, accuracy, and customer service. Proven ability to manage medication dispensing and mentor junior staff, ensuring compliance and enhancing patient safety.
Work History
Certified Pharmacy Technician
8 Years
HomeTown Pharmacy | 08.2018 - 08.2026
Managed medication dispensing processes to ensure accuracy and compliance with regulations.
Trained and mentored junior pharmacy technicians on best practices and workflow efficiency.
Collaborated with pharmacists to optimize inventory management and reduce stock discrepancies.
Implemented quality control measures to enhance patient safety and medication effectiveness.
Operations Manager
8 Years
HomeTown Pharmacy | 08.2018 - 08.2026
Streamlined operational processes to enhance efficiency and reduce waste across multiple departments.
Implemented performance metrics to monitor team productivity and identify areas for improvement.
Led cross-functional teams in developing strategies to optimize supply chain operations.
Trained and mentored junior staff, fostering a collaborative work environment focused on continuous improvement.
Education
- Pharmacy Technician
Baker College | Muskegon, MI | 03-2003
Skills
Medication verification
Attention to detail
Insurance billing
HIPAA regulations
Medication dispensing
Medication management
Problem-solving skills
Customer service
Inventory control
Accomplishments
Reduced prescribing errors by reaching out to prescribers to verify medication orders.
Increased customer retention by delivering top-notch customer service from prescription drop-off to pick-up.