Michell Harper
Summary
My objective is to become associated with a company where I can gain skills and work experience, while enhancing the company’s productivity and reputation. Working as a Certified Pharmacy Technician with a solid background in pharmaceutical operations and customer service, I was able to provide proficient medication dispensing, inventory management, and pharmacy software systems. I am known for my attention to detail, excellent communication skills, top-notch customer service in a fast-paced environment, and commitment to patient safety and satisfaction. Now, as a professional student nurse, I want to apply the skills I had as a CPhT to my upcoming nursing career.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
WalMart
01.2024 - 07.2025
- Provides friendly customer service while dropping off/picking up filled prescriptions.
- Answer phone calls and called customers to remind them of prescription being ready for pick up.
- Filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
- Ordered, unpacked, check and stored shipment of pharmaceuticals.
- Verifying medication are correct and checking for possible interactions.
- Report any errors to pharmacist.
- Restock unused medication on the shelves in their accurate place and checking expiration dates.
- All while following the state, federal and the company’s policies and guidelines.
Certified Pharmacy Technician
Walgreens
06.2023 - 08.2023
- Provides friendly customer service while dropping off/picking up filled prescriptions.
- Answer phone calls and called customers to remind them of prescription being ready for pick up.
- Filled prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
- Ordered, unpacked, check and stored shipment of pharmaceuticals.
- Verifying medication is correct and checking for possible interactions.
- Report any errors to pharmacist.
- Verify and update customers demographic, if needed.
- Restocked unused medication on the shelves in their accurate place and checking expiration dates.
- All while following the state, federal and the company’s policies and guidelines.
Pharmacy Technician Intern Student
Walgreens
11.2021 - 04.2022
- Intern student learning the rules and regulations of a pharmacy technician in a retail store setting.
- Provides friendly customer service while dropping off/picking up filled prescriptions.
- Answer phone calls and called customers to remind them of prescription being ready for pick up.
- Filled prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
- Ordered, unpacked, check and stored shipment of pharmaceuticals.
- Verifying medication is correct and checking for possible interactions.
- Report any errors to pharmacist.
- Verify and update customers demographic, if needed.
- Restocked unused medication on the shelves in their accurate place and checking expiration dates.
- All while following the state, federal and the company’s policies and guidelines.
Cashier
Kroger’s
10.2021 - 04.2022
- Front Line Cashier at a fast pace, grocery store.
- Provided friendly customer service with a smile while greeting customers of all age and making sure their shopping experience was great.
- Conducted point of sales transactions using cash, debit, credit, coupons/discounts.
- Restocked unused items in their accurate place on the shelves.
- Followed procedures and guidelines while maintaining a clean and sanitize work area.
Seasonal Sales Member
Zumiez
07.2021 - 10.2021
- Provided customer service in a friendly clothing store environment.
- Conducted point of sales transactions using cash, debit, credit, coupons/discounts.
- Maintain cleanliness by wiping down and sanitizing the area throughout the day.
- Fold, hang, and stock clothing inventory.
- Complete online sales orders and prepare for pick-up for customers.
- Follow guidelines and policy with the store and health department.
Crew Member
Popeye’s Chicken
01.2020 - 08.2020
- Provided excellent customer service in a friendly, fast pace, and fun environment.
- Drive thru cashier taking customer’s orders and completing order transaction by cash, debit, and credit cards while using coupons/discounts at times.
- Follow procedures and guidelines to prepare food products for customers by making sure no food is left out over the time max.
- Maintained cleanliness and sanitize the dining area and restroom by wiping down dining tables and chairs, sweeping and mopping floor, and cleaning restroom sink and toilets.
- Ensuring dining area, restroom, and storage area are stocked with the appropriate items needed.
Education
Student - Nursing
Prairie View A&M University
12-2027
Certified Sterile Compound (IV) Pharmacy Technician - Pharmacology
Cesar Chavez HISD
06-2022
Graduate - magnet and IB courses
Cesar Chavez HISD
05-2022
Certified Pharmacy Technician -
Cesar Chavez HISD
05-2022
Skills
- Customer service
- Medication verification
- Pharmaceutical knowledge
- Attention to detail
- Effective communication
- Team collaboration
- Inventory management
- Prescription verification
- Insurance verification
- HIPAA
- Pharmacy law compliance
- Filling prescriptions
- Medication storage
- Stocking medications
- Billing and coding
- Advanced math skills
- Problem-solving skills
- Patient confidentiality
Certification
Certified Pharmacy Technician (CPhT) - issued June 2022
Timeline
Certified Pharmacy Technician
WalMart
01.2024 - 07.2025
Certified Pharmacy Technician
Walgreens
06.2023 - 08.2023
Pharmacy Technician Intern Student
Walgreens
11.2021 - 04.2022
Cashier
Kroger’s
10.2021 - 04.2022
Seasonal Sales Member
Zumiez
07.2021 - 10.2021
Crew Member
Popeye’s Chicken
01.2020 - 08.2020
Student - Nursing
Prairie View A&M University
Certified Sterile Compound (IV) Pharmacy Technician - Pharmacology
Cesar Chavez HISD
Graduate - magnet and IB courses
Cesar Chavez HISD
Certified Pharmacy Technician -
Cesar Chavez HISD