Marie Jocelyn
Elmont,NY
Summary
- Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
- Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
6
6
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Work History
Assistant Store Manager
Dollar Tree
Queens, New York
05.2024 - Current
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Home Health Aide
White Glove Agency
Brooklyn, NY
11.2023 - 02.2024
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted with personal care activities, such as bathing, dressing and grooming.
Youth Counselor
Gateway Youth Outreach
Elmont , NY
10.2022 - 06.2023
- Supervised youth group members to maintain organized and safe environment.
- Promoted a safe environment by enforcing rules and regulations while supervising youth activities.
- Counseled individual youth and small groups on presenting needs and concerns.
Cashier
CTown Marketplace
Elmont , NY
09.2019 - 10.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Event Organizer
Central Island Health Care
Plainview, NY
06.2019 - 09.2019
- Assisted in creating promotional materials for events.
- Resolved any issues that may arise before or during an event.
- Analyzed data collected from past events in order to identify areas of improvement.
Education
Bachelor of Science - Nursing
Helene Fuld College of Nursing
New York, NY 01.2024 - 05.2027
High School Diploma -
Elmont Memorial High School
Elmont, NY07-2023
Skills
- Care Plan Assessment
- Progress Documentation
- Meal Preparation
- Behavioral Management
- Merchandise Restocking
- Product Merchandising
- Check Processing
- Customer Service
- Positive and Professional
Languages
English
Native/ Bilingual
French
Professional
Haitian Creole
Native/ Bilingual
Certification
- HHA Certified
References
References available upon request.
Timeline
Assistant Store Manager
Dollar Tree
05.2024 - Current
Bachelor of Science - Nursing
Helene Fuld College of Nursing
01.2024 - 05.2027
Home Health Aide
White Glove Agency
11.2023 - 02.2024
Youth Counselor
Gateway Youth Outreach
10.2022 - 06.2023
Cashier
CTown Marketplace
09.2019 - 10.2022
Event Organizer
Central Island Health Care
06.2019 - 09.2019
High School Diploma -
Elmont Memorial High School
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