Marie Lott
Covington,LA
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
6
6
years of professional experience
2009
2009
years of post-secondary education
Work History
Server Trainer
The Beach House Bar & Grill
Mandeville, Louisiana
05.2022 - 03.2024
- Trained new servers on menu items and daily specials.
- Facilitated service standards to enhance guest satisfaction.
- Demonstrated proper food handling and safety procedures.
Server
Morton's seafood and steakhouse
Madisonville, LouisianaMadisonville
04.2020 - 03.2022
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary preferences.
- Maintained cleanliness and organization of dining area and tables.
- Processed customer payments accurately and efficiently.
- Handled guest complaints professionally to enhance experience.
- Managed multiple tables while ensuring attentive service at all times.
Front Server
Desi Vegas
Covington, Louisiana
01.2018 - 03.2020
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted servers by delivering food and beverages efficiently to guests.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
Bowling Green
Covington, LouisianaSkills
- Training delivery
- Food safety
- Menu knowledge
- Service standards
- Time management
- Front-of-house display creation
- Cash handling
- Accounts payable
- Payroll administration
- Problem solving
- Employee training
References
References available upon request.
Timeline
Server Trainer
The Beach House Bar & Grill
05.2022 - 03.2024
Server
Morton's seafood and steakhouse
04.2020 - 03.2022
Front Server
Desi Vegas
01.2018 - 03.2020
Bowling Green