Marie Maddox
Jacksonville,FL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of customers and staff in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Manager
Two Dudes Seafood Restaurant
03.2019 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Established team priorities, maintained schedules and monitored performance.
- Onboarded new employees with training and new hire documentation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Server
Two Dudes Seafood Restaurant
03.2019 - 01.2023
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Blackfly Cafe And Taproom
06.2018 - 03.2019
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
Sandalwood High School
Jacksonville, FL05.2017
Skills
- Business Development
- Hiring and Training
- Schedule Management
- Quality Assurance
- Organizational Skills
- Attention to Detail
- Customer Relationship Management
- Customer Service
- Time Management
References
- Scott Quigley: Owner of Two dudes seafood restaurant Atlantic Beach, Fl.
Phone: (661)-865-3430
- Thomas Corsano: Owner of Two dudes seafood Restaurant Ponte Vedra, Fl
Phone: (904)-655-4573
- Danielle Afflick: KLS current employee
Phone: (904)-625-6863
Timeline
Manager
Two Dudes Seafood Restaurant
03.2019 - Current
Server
Two Dudes Seafood Restaurant
03.2019 - 01.2023
Server
Blackfly Cafe And Taproom
06.2018 - 03.2019
High School Diploma -
Sandalwood High School
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