Marie Menard
Miami,FL
Summary
Compassionate Patient Care Technician with extensive experience at North Shore Medical Hospital, skilled in vital signs monitoring and patient education. Recognized for enhancing patient satisfaction through attentive care and effective collaboration with multidisciplinary teams, ensuring compliance with safety protocols and promoting optimal recovery outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Care Technician
North Shore Medical Hospital
01.2008 - 09.2021
- Monitored vital signs and reported changes to nursing staff.
- Assisted patients with daily activities, enhancing comfort and care.
- Maintained cleanliness and organization of patient care areas.
- Documented patient information accurately in electronic health records.
- Supported nursing team in executing care plans effectively.
- Educated patients on post-operative care instructions for recovery.
- Ensured compliance with safety protocols during all patient interactions.
- Collaborated with multidisciplinary teams to optimize patient outcomes.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Education
No Degree - Nursing Education
Miami Dade College
Miami, FLSkills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Infection control standards
- Catheter care
- Feeding assistance
- Patient positioning
- Adaptable
- Professional bedside manner
- Patient services
- Patient education
- Infection prevention
- Information protection
- Emotional support
- Healthy meal preparation
- IV insertion
- Wound care
- Team collaboration
- Active listening
- Compassionate care
- Safety protocols
- Health monitoring
- Physical therapy support
- Bed preparation
- Patient hygiene management
- Basic nursing care
- Restocking supplies
- Patient assistance
- Monitoring patient conditions
- HIPAA compliance
- Patient-focused care
- Empathy and compassionate care
- Calm under stress
- Direct patient care
- CPR/AED
- Patient care
- Patient care technician (PCT)
Certification
Nursing Graduate and Patient Care Technician
Languages
American and Creole
Native or Bilingual
Timeline
Patient Care Technician
North Shore Medical Hospital
01.2008 - 09.2021
No Degree - Nursing Education
Miami Dade College