Marie Ramos
Bellevue,WA
Summary
Accomplished Certified Medical Assistant with a proven track record at Multicare Retail Health, adept in HIPAA Compliance and demonstrating exceptional teamwork and collaboration. Spearheaded initiatives that significantly reduced readmission rates and enhanced patient satisfaction through effective treatment planning and ethical practice. Skilled in both patient care and administrative responsibilities, ensuring high-quality healthcare delivery. Versatile Hospitalist Program Coordinator skilled at managing care for inpatient individuals with wide-ranging medical conditions. Excellent patient relations and administrative management abilities. Qualified Clinical Care Coordinator with background in assisting healthcare professionals and providing patient care. Skilled in clinical procedures and medical administration, contributing to improved patient outcomes. Demonstrated ability in patient communication and maintaining medical records efficiently.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Multicare Retail Health
11.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Notary Public
Overlake Hospital Medical Center
09.2021 - Current
- Checked documents for accuracy and correct signing before notarizing.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Checked documents and identifying credentials for all parties.
- Maintained up-to-date knowledge of state laws and regulations, ensuring full compliance during every transaction.
- Collaborated with attorneys and other professionals to provide comprehensive support during legal transactions.
- Advised clients on best practices for document preparation and execution, ensuring the smooth completion of transactions.
Hospitalist Program Coordinator
Overlake Hospital Medical Center
07.2020 - Current
- Reduced readmission rates through thorough discharge planning and follow-up care coordination.
- Coordinated patients' admissions and discharges, working closely with family members and case managers to line up any additional care needs.
- Upheld ethical standards in practice by maintaining confidentiality and respecting the autonomy of patients and their families in decision-making processes.
- Improved patient satisfaction by providing comprehensive and individualized care plans.
Float Certified Medical Assistant
Overlake Medical Center
06.2014 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Cardiac Monitor Technician
Cardiac Study Center
04.2008 - 06.2014
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Collaborated with healthcare team to maintain quality patient care.
- Served as a dependable resource for nurses and other healthcare staff, providing guidance on proper lead placement and interpretation of cardiac monitor findings.
- Trained and supervised new cardiac monitor technicians on best practices and safety measures.
Education
Bachelor of Arts - Healthcare Management
University of Arizona, Global Campus
Tuscon, AZ03.2024
Certification For Medical Assistant - Medical Assistant
Everest College
Tacoma, WA02.2008
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
- Patient Safety
- Hospital Medicine
- Healthcare regulations
- Specialty Physician Services
- Quality Improvement
- Team Development
- Referral Coordination
- Teamwork and Collaboration
- Problem-solving abilities
- Attention to Detail
Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Basic Life Support (BLS) - American Heart Association.
- Professional Telephone Skills Certificate– Communications Solutions, Inc.
- Notary Public License - Washington Secretary of State or equivalent authority.
Languages
Tagalog
Native or Bilingual
Ilocano
Native or Bilingual
Timeline
Certified Medical Assistant
Multicare Retail Health
11.2023 - Current
Notary Public
Overlake Hospital Medical Center
09.2021 - Current
Hospitalist Program Coordinator
Overlake Hospital Medical Center
07.2020 - Current
Float Certified Medical Assistant
Overlake Medical Center
06.2014 - Current
Cardiac Monitor Technician
Cardiac Study Center
04.2008 - 06.2014
Bachelor of Arts - Healthcare Management
University of Arizona, Global Campus
Certification For Medical Assistant - Medical Assistant
Everest College
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