MARIE SHERMAN
Woodbridge,Virginia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Environmental Technician
Mister Kleen Maintenance Company, Inc.
05.2019 - Current
- Maintained compliance with all state, local, federal, and company regulations regarding hazardous materials handling
- Completed all tasks promptly and with minimal oversight
- Assisted with tasks and work duties during slow periods to maintain team productivity
- Helped team handle high-volume work by prioritizing tasks and organizing supplies
- Maintained full compliance with legal, health, and safety regulations
- Assisted customers with sales and service needs
- Developed solid relationships with staff, customers, and vendors.
- Skilled at working independently and collaboratively in a team environment.
Barista
Sodexo
01.2016 - 04.2019
- Created warm and welcoming store atmosphere
- Prepared beverage recipes and individually requested specialty drinks
- Documented complex orders and accurately processed payments
- Kept line moving with efficient order taking and payment processing
- Took customer orders and conveyed them to other employees for preparation
- Satisfied customers consistently, quickly meeting needs with knowledgeable service.
Bookseller
Barnes & Noble
02.2003 - 10.2015
- Greeted customers and asked open-ended questions to assess needs
- Promoted products effectively by staying on top of offerings and prices
- Kept store shelves, racks and bins presentable with frequent resets
- Maintained customer satisfaction, quickly resolving issues and offering expert assistance
- Minimized store thefts through effective monitoring strategies and close customer observation
- Maintained customer satisfaction with exceptional, above-and-beyond service for any request
- Helped store meet demand by communicating specific project needs to managers.
Education
High School Diploma -
Woodbridge Senior High School
Woodbridge, Virginia06.1997
Skills
- Customer service
- Multitasking
- Quality assurance
- Analytical thinking
- Planning
- Coordination
Timeline
Environmental Technician
Mister Kleen Maintenance Company, Inc.
05.2019 - Current
Barista
Sodexo
01.2016 - 04.2019
Bookseller
Barnes & Noble
02.2003 - 10.2015
High School Diploma -
Woodbridge Senior High School
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