Marie Toussaint
WESTPALMBEACH,FL
Summary
Compassionate professional with expertise in patient care, medication administration, and vital signs monitoring. Committed to enhancing patient experiences through effective communication and teamwork.
Experienced cashier transitioning into healthcare, bringing strong customer service skills and attention to detail. Proven ability to handle high-pressure situations while maintaining composure and delivering compassionate care.
Overview
2
2
Languages
1
1
Certification
13
13
years of professional experience
Work History
Customer Service Cashier
Whole Food Market
Palm Beach Gardens, FL
04.2016 - Current
- Processed customer transactions efficiently using POS systems.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Maintained organized cash register area, ensuring compliance with store policies.
- Trained new cashiers on checkout procedures and customer engagement techniques.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Utilized POS system to handle customer cash and credit card transactions.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
Customer Service Associate Cashier
JCPenney Home Store
Boynton Beach, FL
01.2014 - 06.2016
- Processed customer transactions efficiently, ensuring accuracy in cash handling and credit processing.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained visual merchandising standards, organizing product displays to promote promotional items effectively.
- Trained new associates on customer service protocols and cashier operations to ensure consistency in service delivery.
Education
Diploma - License Practical Nurse
Cambridge Health And Technology
Delray Beach, FL08-2026
Associate of Arts - General Studies
Palm Beach State College
Lake Worth, FL05-2013
Skills
- Medication administration
- Team collaboration
- Patient care
- Pain assessment
- Vital signs monitoring
- Compassionate communication
- Wound care
- Punctual and reliable
- Activities of daily living adls
- Mobility assistance
- Patient assessment
- Taking and recording vital signs
Accomplishments
- Achieved quality patient care by completing assigned clinical nursing duties under supervision with accuracy and efficiency.
- Achieved improved patient comfort and safety through effectively helping with activities of daily living and basic patient care.
- Achieved accurate and timely patient care through effectively helping with obtaining vital signs and reporting changes in patient codition.
Certification
- Basic Life Support (BLS) Provide-CPR and AED, American Heart Association, June 2025-June 2027
Languages
creole
Native or Bilingual
English
Full Professional
Timeline
Customer Service Cashier
Whole Food Market
04.2016 - Current
Customer Service Associate Cashier
JCPenney Home Store
01.2014 - 06.2016
Diploma - License Practical Nurse
Cambridge Health And Technology
Associate of Arts - General Studies
Palm Beach State College