Marie Yabs
Novi
Summary
Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Driver
Self-employeed
01.2021 - Current
- Delivered products efficiently, ensuring timely arrivals and adherence to delivery schedules.
- Fostered positive relationships with customers, enhancing service satisfaction through professional interactions.
- Delivered food efficiently, ensuring timely arrivals and high customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and reduce fuel costs.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Client Area Service Representative
Ciox Health
05.2015 - 03.2020
- Process medical records for attorney cases, disability and personal requests.
- Managed database entries, facilitating efficient delivery to recipients
- Individually dispatched CDs with images
- Engaging in remote teamwork with healthcare facilities two days each week.
- Worked three days at 15 Concentra Urgent Care clinics across metro Detroit
- Oversaw quality control adjustments for site-specific needs
- Implemented various EHR systems online
- Ensured compliance with HIPAA regulations to maintain confidentiality
- Excelled in positions of both Field Technician and Client Area Service Representative
- Ensured legal compliance for documents at Concentra sites
- Trained subsequent representatives effectively
Medical Records Clerk
Weirtton Medical Center
01.2013 - 07.2013
- Interacted and communicated easily with department personnel and public.
- Obtained patient releases for dissemination of information.
- Received and processed medical records requests.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Input data into computer programs and filing systems.
- Created new physical and computer-based files.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Adhered to all facility, company and legal guidelines.
- Managed system conversion and maintained minimal downtime during updates.
Education
Associate of Applied Science - Health Information Technology
West Virginia Northern Community College
Wheeling, WVSkills
- Customer Contact
- Data Entry
- Medical terminology understanding
- EMR / EHR
- Records management
- Written and verbal communication
- Records review
- Paperwork processing
- Medical Records Management
- Remote assistance
- Customer Support
- Positive attitude
- Customer service
Accomplishments
I am HIPAA certified and also possess. certification in blood borne pathogens.
Affiliations
- I enjoy photography, outdoor activities and spending time with family
Certification
- I am a certified Notary Public
Timeline
Delivery Driver
Self-employeed
01.2021 - Current
Client Area Service Representative
Ciox Health
05.2015 - 03.2020
Medical Records Clerk
Weirtton Medical Center
01.2013 - 07.2013
Associate of Applied Science - Health Information Technology
West Virginia Northern Community College