Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Marie Angela Pinlac

Summary

Dedicated and adaptable professional with over 8 years of volunteer experience as a Speech and Debate Judge, complemented by hands-on roles in hospitality, customer service, and property management. Currently co-managing a family-owned rental property business, overseeing tenant relations, maintenance coordination, and day-to-day operations. Proven ability to communicate clearly, stay organized, and solve problems efficiently in dynamic environments. Previous experience includes working as a restaurant hostess, culinary arts camp counselor, and medical records volunteer. Known for strong interpersonal skills, time management, and a commitment to delivering high-quality service. Seeking to leverage a diverse skill set in a role that values communication, service, and operational excellence.

Overview

10
10
years of professional experience

Work History

Property Manager

MAB Pinlac Rental Properties
07.2024 - Current
  • Manage day-to-day operations of family-owned rental properties, including tenant screening, leasing, and rent collection.
  • Coordinate maintenance, repairs, and property inspections to ensure safe and well-maintained living spaces.
  • Oversee financial tasks such as budgeting, expense tracking, and maintaining accurate records.
  • Handle tenant communication with professionalism and responsiveness, fostering positive landlord-tenant relationships
  • Assist with marketing rental units through online platforms and local advertising to minimize vacancy rates.

Volunteer Speech and Debate Judge

The Mary Louis Academy
09.2017 - Current
  • Judge for BQCFL, NYSFL, and NCFL tournaments, evaluating high school competitors across various speech and debate events.
  • Support team development by assisting with practice sessions, both in-person and virtually, as availability permits.
  • Maintain consistent involvement out of dedication to alma mater, volunteering for services that would otherwise be compensated at other institutions.
  • Provided constructive criticism during post-speech discussions, helping students refine their techniques for future tournaments.
  • Promoted active listening skills through engaging debate exercises, enhancing students' argumentation abilities.
  • Maintained impartiality while adjudicating competitive rounds.
  • Observed speeches to identify key strengths and areas for improvement in participants.
  • Contributed to a positive atmosphere by encouraging respectful discourse among participants.
  • Maintained professional relationships with coaches from other schools, promoting healthy competition among participants while sharing best practices for improvement.
  • Collaborated with other judges to ensure consistency in scoring decisions.

Hostess

Garden Social Beer Garden & Kitchen
10.2021 - 10.2022
  • Greeted and seated guests with professionalism and warmth, ensuring a welcoming first impression.
  • Organized, stocked, and cleaned the establishment's front lobby during shifts to maintain a welcoming appearance.
  • Monitored dining area for cleanliness, promptly addressing any issues to maintain ambiance.
  • Collaborated with front- and back-of-house staff to ensure smooth service and exceptional customer experiences.
  • Coordinated with front- and back-of-house staff to accommodate special requests and dietary needs.
  • Maintained composure and efficiency in a high-pressure, fast-paced environment.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Demonstrated strong organizational skills by managing waitlists and optimizing seating arrangements.
  • Trained new host staff in customer service protocols and operational procedures.
  • Resolved guest complaints with professionalism, promoting repeat business through effective communication.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed customers of accurate wait times.
  • Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
  • Provided patrons with estimated waiting times during peak service hours.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Opened and closed seating sections according to the volume of guests.
  • Seated patrons based on guest preferences and seating availability.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Completed daily side work and opening and closing duties without fail.
  • Developed strong interpersonal and communication skills through daily guest interactions.

Camp Counselor, Culinary Arts

Camp Wekeela Maine Summer Camp
06.2021 - 08.2021
  • Led hands-on culinary classes for campers, teaching basic cooking skills, kitchen safety, and nutrition in a fun, age-appropriate way.
  • Fostered creativity and teamwork by guiding campers through group cooking projects and challenges.
  • Facilitated learning of diverse cuisines, broadening students' culinary horizons, and expanding their skill sets.
  • Maintained the cleanliness and organization of the kitchen area in accordance with food safety standards.
  • Supervised and monitored students' use of tools and equipment.
  • Kept track of allergies and dietary restrictions, verifying that correct meals and snacks were given to campers.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
  • Cultivated a positive classroom atmosphere conducive to learning through clear communication, respectful interactions, and active listening techniques.

Medical Records Volunteer

Queens Hospital Center
06.2015 - 08.2015
  • Organized and maintained medical records regarding birth certificates, ensuring compliance with privacy regulations.
  • Maintained strict confidentiality of sensitive patient information, adhering to HIPAA regulations.
  • Assisted in digitizing paper records, improving accessibility for healthcare staff.
  • Implemented filing improvements that enhanced record organization efficiency.
  • Supported hospital administration by organizing and filing physical medical records efficiently.
  • Verified the accuracy of patient information in medical records.
  • Followed up with medical staff regarding missing information in patient records.
  • Demonstrated exceptional time management skills while juggling multiple tasks within tight deadlines.
  • Streamlined ordering and delivery processes to improve efficiency and reduce lunch break disruptions.
  • Helped organize appreciation events to recognize the efforts and achievements of dedicated staff.
  • Improved overall efficiency of the Medical Records Department through diligent work and attention to detail.

Education

High School Diploma -

The Mary Louis Academy
Jamaica, NY
06-2017

Skills

  • Exceptional oral and written communication skills
  • Customer service-focused
  • Administrative support
  • Financial budgeting and reporting
  • Flexible and adaptable
  • Dependable and responsible
  • Teamwork and collaboration
  • Calm under pressure
  • Multitasking
  • Time management
  • Attention to detail
  • Creative mindset

Interests

  • I enjoy helping others and giving back to the community
  • Community volunteering and event organizing
  • Cooking and Baking, experimenting with recipes Learning new techniques and expanding my skills I find joy in cooking for and connecting with others through shared meals
  • I enjoy drawing and painting, which helps improve my creativity and attention to detail
  • Crafting, DIY Projects, and Home Improvement
  • Singing I'm a member of the adult choir at my local church
  • Film and Music
  • Acting and Theater
  • Dancing I've taken years of ballet, hip-hop, modern, and tap classes
  • Zumba A weekly activity to attend a class with friends
  • Fashion and personal styling I enjoy studying fashion history and helping others discover their unique style

Timeline

Property Manager

MAB Pinlac Rental Properties
07.2024 - Current

Hostess

Garden Social Beer Garden & Kitchen
10.2021 - 10.2022

Camp Counselor, Culinary Arts

Camp Wekeela Maine Summer Camp
06.2021 - 08.2021

Volunteer Speech and Debate Judge

The Mary Louis Academy
09.2017 - Current

Medical Records Volunteer

Queens Hospital Center
06.2015 - 08.2015

High School Diploma -

The Mary Louis Academy

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Marie Angela Pinlac