Proven healthcare professional with extensive experience at Anna Jaques Hospital, demonstrating exceptional skills in medical terminology and critical thinking. Excelled in improving patient flow and enhancing interdepartmental coordination, significantly contributing to optimal patient care and efficient unit operations. Renowned for meticulous document control and compassionate patient interaction, embodying a commitment to excellence in healthcare.
Overview
35
35
years of professional experience
Work History
Unit Coordinator
Anna Jaques Hospital
12.2019 - 09.2024
Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
Assembled and maintained patient medical records and other documents related to patient care.
Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
Patient Care Technician Pre-admission Testing
Anna Jaques Hospital
12.2019 - 08.2021
*Making patient charts
*Obtaining History and physicals and test results from physicians office for patients having upcoming surgery.
Maintained clean and safe environment to promote patient safety and comfort.
* Phlebotomy
*EKGs
* Vital signs
Endoscopy Technician
Anna Jaques Hospital
12.2002 - 12.2019
Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
Checked inventory levels and placed supply orders.
Prepared for upcoming procedures by effectively setting up and tearing down rooms.
Closely followed surgical schedules to sanitize and asses recovery rooms.
Assisted medical staff by preparing patients for procedures.
Adhered to safety procedures during cleaning, disinfecting and sterilizing endoscopes and related equipment.
Completed tasks to assist medical staffs during procedures.
Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
Ordered supplies efficiently to maintain optimal stock levels for projected operational demands.
Handled transfers of scopes to various departments for maintenance and routine repairs.
Prepared patients for procedures to assist doctors, nurses and support staff.
Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
Assisted doctors, nurses and support staff by preparing for patient procedures.
Supported physicians and nursing staff during procedures.
Transferred scopes to appropriate department for repairs and maintenance.
Set up endoscopy suites with equipment and supplies needed for procedures.
Patient Care Nursing Assistant
Anna Jaques Hospital
04.2000 - 12.2002
Attended in-service programs to complete ongoing and annual organizational and departmental requirements to promote highest standard of customer relations principles for patients, visitors and fellow staff members.
Recognized patient and family reactions to hospitalization, illness, procedures and staff and initiated supportive measures.
Maximized patient safety, employed interventions and interacted with patient to increase engagement and redirect behavior.
Maintained knowledge and skills necessary to meet developmental needs of patients and recognized need for continuing development.
Offered direct physical care and basic nursing procedures and treatments for patients in stable condition under general supervision of RN.
Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Upheld infection control and prevention policies across different patient-facing areas.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Patient Care Nursing Assistant
Port Rehabilitation Facility
07.1989 - 04.2000
Attended in-service programs to complete ongoing and annual organizational and departmental requirements to promote highest standard of customer relations principles for patients, visitors and fellow staff members.
Recognized patient and family reactions to hospitalization, illness, procedures and staff and initiated supportive measures.
Offered direct physical care and basic nursing procedures and treatments for patients in stable condition under general supervision of RN.
Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
Upheld infection control and prevention policies across different patient-facing areas.
Transported patients between rooms and appointments or testing locations.
Documented patient information and care activities in electronic health record.
Helped patients complete range of motion exercises to prevent loss of function during care.
Prevented cross-contamination by cleaning and sterilizing equipment.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Facilitated personal hygiene management, feeding and ambulation.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Licensed Practical Nurse
Facilty Owned by the City of The Hague Netherlands
08.1991 - 06.1998
Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Administered controlled narcotics, inserted IVs, and performed catheterizations.
Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Delivered updates in patient status to charge nurse, recording changes in medical records.
Performed routine evaluations of each patient's status, needs, and preferences.
Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Used aseptic techniques to provide sterilized wound care and dressing applications.
Assisted with admissions, appointments, transfers, and discharges.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Obtained patient vital signs and input/output measurements from inpatients.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Cared for wounds, provided treatments, and assisted with procedures.
Comforted and counseled patients and families throughout care process.
Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Administered medications and injections to patients.
Reviewed patient history to verify conditions and current medications.
Monitored patient health conditions to report changes to assigned physician.
Evaluated patient histories, complaints, and current symptoms.
Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
Developed and implemented individualized patient care plans.
Helped patients complete bathing, dressing and eating.
Responded to patient requests with appropriate clinical and personal assistance.
Coordinated patient transfers to other facilities.
Took samples to complete diagnostic and routine assessment tests.
Provided patient education on health care issues and prescribed medications.
Delivered emotional support to patients and families during challenging times.
Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
Education
Licensed Practical Nurse - Nursing
Nursing School
The Hague, Netherlands
03-1983
High School Diploma -
Heerbeeck College
Best Noord Brabant, The Netherlands
05-1981
Skills
Medical terminology
Document control
Charting
Appointment scheduling
Patient flow
Chart assembly
Supply inventory
Medical terminology proficiency
Unit reception
Interdepartmental coordination
Supply restocking
Patient registration
Workflow coordination
Records management
HIPAA compliance
Paperwork processing
Critical thinking
Languages
Dutch
Native or Bilingual
English
Full Professional
Timeline
Unit Coordinator
Anna Jaques Hospital
12.2019 - 09.2024
Patient Care Technician Pre-admission Testing
Anna Jaques Hospital
12.2019 - 08.2021
Endoscopy Technician
Anna Jaques Hospital
12.2002 - 12.2019
Patient Care Nursing Assistant
Anna Jaques Hospital
04.2000 - 12.2002
Licensed Practical Nurse
Facilty Owned by the City of The Hague Netherlands
08.1991 - 06.1998
Patient Care Nursing Assistant
Port Rehabilitation Facility
07.1989 - 04.2000
Licensed Practical Nurse - Nursing
Nursing School
High School Diploma -
Heerbeeck College
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