Marie Julia Abraham
Philadelphia,PA
Summary
Dynamic housekeeping professional with a proven track record at One Logan Square, enhancing guest satisfaction through effective coordination and implementation of new cleaning protocols. Skilled in housekeeping excellence and maintaining a safe environment, I excel in streamlining operations and addressing concerns promptly, ensuring a consistently clean and welcoming atmosphere.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeping
One Logan Square
One Logan Square
11.2024 - 06.2025
- Trained housekeeping staff on cleaning protocols.
- Improved guest satisfaction by efficiently addressing and resolving housekeeping concerns and complaints.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Performed housekeeping on rig floor by cleaning equipment and removing debris from rig stairs.
- Maintained cleanliness of the facility by adhering to strict housekeeping standards and procedures.
- Streamlined housekeeping duties for increased efficiency and a consistently clean living environment.
- Collaborated with housekeeping and maintenance teams for timely room turnover.
- Maintained a safe and clean living environment for residents through diligent housekeeping tasks.
- Improved overall cleanliness and efficiency by implementing new housekeeping protocols and procedures.
- Improved guest satisfaction by promptly addressing and fulfilling housekeeping requests.
- Coordinated with housekeeping staff to ensure timely room turnovers, resulting in improved guest experience.
Secretary
Dmc S.A
Haiti
06.2021 - 06.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
Education
Secretary
Unuqua
Haiti09.2009
GED -
La Seve
Haïti 06.2006
Skills
- Housekeeping excellence
- Coordinate housekeeping
- Daily housekeeping
- Storage housekeeping
Certification
HHA
Languages
French
Full Professional
Anglais
Elementary
Spanish
Elementary
Haitian creole
Full Professional
Timeline
Housekeeping
One Logan Square
11.2024 - 06.2025
Secretary
Dmc S.A
06.2021 - 06.2023
Secretary
Unuqua
GED -
La Seve