Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mariel Bonilla Sepulveda

Clermont,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level guest operation position. Ready to help team achieve company goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

28
28
years of professional experience

Work History

Guest Operation

Disney
09.2014 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Provided language translation services for customer service inquiries.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Trained staff on operating procedures and company services.

Medical Assistant Receptionist

Medical Office
07.1995 - 07.2014
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for patients.
  • Completed patient referrals to other medical specialists.
  • Enhanced office productivity by handling high volume of callers per day.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Printed prescription requests and queries in compliance with practice protocol.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Education

Medical Secretary - Medical Insurance Billing

Interamerican University
San Juan, PR

Skills

  • Attention to Detail
  • Vendor Selection
  • Complex Problem Solving
  • Systems Analysis

Languages

Spanish
Native or Bilingual
English

Timeline

Guest Operation

Disney
09.2014 - Current

Medical Assistant Receptionist

Medical Office
07.1995 - 07.2014

Medical Secretary - Medical Insurance Billing

Interamerican University

Similar Profiles

CREATE PROFILE
Mariel Bonilla Sepulveda