Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mariel Hewett

Mariel Hewett

Chapel Hill,NC

Summary

My strong work ethic, communication skills and passion for people have enabled me to maximize my efforts as an Operations Supervisor and Compliance Specialist for Public Consulting Group and VA DBHDS, respectively. Through extensive work in the field on a variety of projects, I have helped to ensure providers remain in compliance with state and federal regulations. Additionally, I have excelled in areas of education and supplying resources to help individuals and providers understand HCBS standards.

Overview

16
16
years of professional experience

Work History

Program Admin Specialist/HCBS Compliance

Virginia DBHDS
03.2024 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Completed thorough reviews ensuring Provider Compliance with regulatory requirements.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Monitored regulatory compliance for diverse populations in both group home and sponsored living settings.
  • Facilitated provider adherence to HCBS guidelines through targeted instruction.

Operations Supervisor

Public Consulting Group, Inc.
01.2021 - 11.2022
  • Maintained and revised policies and procedures for general operation of compliance program
  • Developed organizational methods and policies, implementing training initiatives to deliver ongoing awareness of and compliance with established procedures
  • Troubleshot/resolved problems with programs and systems

Onsite Screener - State of North Carolina

Public Consulting Group, Inc.
01.2018 - 01.2022
  • Conducted site visits in the field to ensure providers remained in compliance with current legislation
  • Assisted the Quality Assurance team in ensuring that all reports were written with professionalism and were free of errors and inconsistencies

Site Assessor - State of California

Public Consulting Group, Inc.
01.2019 - 01.2021
  • Conducted over 100 site visits and successfully created individual reports to help ensure providers remain or come into compliance with the Final Rule

Site Assessor

Public Consulting Group, Inc.
01.2018 - 01.2021
  • Created overviews and reports based on observations gathered during site visits
  • Ensured providers remained in compliance with current legislation
  • Utilized time management skills to ensure recommendations were submitted to the client in a timely manner
  • Assisted with the training of teammates during the implementation of new projects

Site Assessor - State of Mississippi

Public Consulting Group, Inc.
01.2018 - 01.2019
  • Assisted the Quality Assurance team in editing and creating reports based off of the findings of site assessors in the field
  • Additionally, conducted over a dozen site visits and successfully created individual reports to help ensure providers remain or come into compliance with the Final Rule

Restaurant Manager

Elmo's Diner of Carrboro
01.2009 - 01.2018

Education

UNIVERSITY OF NORTH CAROLINA
Chapel Hill
2009

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management
  • Quality assurance
  • Advanced communication
  • Proficient in software
  • Quality assessment
  • Team collaboration
  • Compliance monitoring
  • Knowledge sharing
  • Teamwork and collaboration
  • Self motivation
  • Attention to detail
  • Problem-solving
  • Multitasking Abilities
  • Organizational skills
  • Written communication

Timeline

Program Admin Specialist/HCBS Compliance

Virginia DBHDS
03.2024 - Current

Operations Supervisor

Public Consulting Group, Inc.
01.2021 - 11.2022

Site Assessor - State of California

Public Consulting Group, Inc.
01.2019 - 01.2021

Onsite Screener - State of North Carolina

Public Consulting Group, Inc.
01.2018 - 01.2022

Site Assessor

Public Consulting Group, Inc.
01.2018 - 01.2021

Site Assessor - State of Mississippi

Public Consulting Group, Inc.
01.2018 - 01.2019

Restaurant Manager

Elmo's Diner of Carrboro
01.2009 - 01.2018

UNIVERSITY OF NORTH CAROLINA
Mariel Hewett