Mariela Concepcion
Bronx,NY
Summary
Highly skilled Zone Manager with background in overseeing sales and operations across multiple locations. Knowledgeable in strategic planning, budgeting, and team leadership serves as foundation of success. Significant impact made in prior roles by driving growth, enhancing operational efficiency, and promoting high-quality customer service. Demonstrates strong analytical skills coupled with problem-solving abilities to tackle challenges head on.
Overview
12
12
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Restaurant zone manager
Raising Cane's Restaurants
New York, Ny
09.2025 - Current
- Managed restaurant operations across multiple locations, ensuring compliance with health standards.
- Trained and developed staff on customer service and operational procedures.
- Oversaw inventory management, optimizing supply levels and reducing waste.
Certified Swing Manager
McDonald's Restaurant
New York, Ny
01.2014 - 01.2023
- Supervised daily operations to ensure efficient service delivery.
- Trained and mentored team members on food safety procedures.
- Managed inventory levels and ordered supplies as needed.
Education
High school -
Gregorio Luperon high school
Beauty school -
Brittany beauty school
Skills
- Spanish fluent
- Culinary experience
- Communication skills
- Scheduling
- Inventory
- Food certification
- Cash handling
- Food cost
- Customer service
- Microsoft and PowerPoint
Certification
Food Handler Certification
Timeline
Restaurant zone manager
Raising Cane's Restaurants
09.2025 - Current
Certified Swing Manager
McDonald's Restaurant
01.2014 - 01.2023
High school -
Gregorio Luperon high school
Beauty school -
Brittany beauty school