Hi, I’m
Alicia Francois
Fort Lauderdale,FL
Summary
Adept Cosmetologist and Server with a proven track record at Bodega, excelling in customer satisfaction through exceptional social skills and stringent sanitation practices. Demonstrated ability to enhance guest experiences and maintain high hygiene standards, contributing to significant client retention and workplace efficiency. Skilled in friendly communication and active listening, ensuring top-notch service delivery.
Overview
1
year of professional experience
Work History
Myself
Cosmetologist
02.2022 - 05.2022
Job overview
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Bodega
Server
01.2021 - 07.2021
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Lycée Dutty Boukman Haiti
High School Diploma
Skills
- Social skills
- Friendly communication
- Active listening
- Sanitation practices
- Sanitation maintenance
Accomplishments
- Resolved product issue through consumer testing.
Languages
Spanish
Limited Working
Timeline
Cosmetologist
Myself
02.2022 - 05.2022
Server
Bodega
01.2021 - 07.2021
Lycée Dutty Boukman
High School Diploma