Mariela Gonzalez Gallegos
Napa,CA
Summary
At Walmart, as a Team Lead Digital Personal Shopper, I spearheaded team training, emphasizing customer focus and performance improvement. By fostering teamwork and coaching, I enhanced our service excellence, underpinned by a commitment to professionalism and punctuality, setting a benchmark for team success without exceeding a numerical mention learned how to communicate with people and enhanced my public speaking with group huddles.
Overview
3
3
years of professional experience
Work History
Team Lead Digital Personal Shopper
Walmart
07.2021 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Made associates scheduled.
- Did team huddles every day.
Education
Diploma -
Napa High School
Napa, CA06.2022
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
- On Time
Languages
English - Spanish
Native or Bilingual
Timeline
Team Lead Digital Personal Shopper
Walmart
07.2021 - Current
Diploma -
Napa High School