Stephanie Nelson
Bonaire,GA
Summary
Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Former Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
24
24
years of professional experience
Work History
Digital Personal Shopper
Walmart
10.2022 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Team Leader
Walmart
08.2020 - 10.2022
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Department Manager
Walmart
10.2000 - 08.2022
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Education
No Degree - Accounting
Middle Georgia Technical College
Warner Robins, GAHigh School Diploma -
Perry High School
Perry, GA1999
Skills
- Customer Service
- Attention to Detail
- Planning and Organization
- Decision-Making
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
Timeline
Digital Personal Shopper
Walmart
10.2022 - Current
Team Leader
Walmart
08.2020 - 10.2022
Department Manager
Walmart
10.2000 - 08.2022
No Degree - Accounting
Middle Georgia Technical College
High School Diploma -
Perry High School
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