Mariela Guerrero
Sabinal,TX
Summary
Organized Bank Teller proficient in time management. Provide professional and courteous customer service with high levels of integrity and accuracy. Experience in cash handling, balancing drawers, and inventory management.
Overview
4
4
years of professional experience
Work History
Teller
Sabine State Bank
08.2019 - 06.2020
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
Receptionist
A. Rubio Nursery
02.2017 - 08.2018
- Greeted visitors and customers professionally
- Answered phone promptly
- Responded to inquiries from callers seeking information
- Resolved customer problems and complaints
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
Receptionist
AG Dentistry
07.2016 - 12.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Education
Bachelor of Science - Elementary Education
Sul Ross State University
05.2025
Skills
- Daily Logs
- Time Management
- Order Supplies
- Business Development
- Bill Payment Receipt
- Data Security and Validation
- Excellent Time Management Skills
- Information Processing
- Exceptional Customer Service
- Banking
Timeline
Teller
Sabine State Bank
08.2019 - 06.2020
Receptionist
A. Rubio Nursery
02.2017 - 08.2018
Receptionist
AG Dentistry
07.2016 - 12.2016
Bachelor of Science - Elementary Education
Sul Ross State University