Cylence Gould

Kansas City ,MO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

Work History

Teller

Lead Bank

03.2023 - Current

Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Assisted with training of new tellers on policies and procedures.

Customer Service Representative

First Option Bank

12.2019 - 02.2023

Updated account information to maintain customer records.
Assisted customers with setting up or closing accounts, and signing up for new services.
Collaborated with other departments to confirm compliance with banking procedures and regulations.

Education

Missouri Western State University

Skills

Team Cooperation
Sorting and Filing
Daily Logs

Opening Accounts
Recordkeeping Strengths
Spreadsheets

Timeline