Cylence Gould
Kansas City ,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Teller
Lead Bank
2023.03 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Assisted with training of new tellers on policies and procedures.
Customer Service Representative
First Option Bank
2019.12 - 2023.02
- Updated account information to maintain customer records.
- Assisted customers with setting up or closing accounts, and signing up for new services.
- Collaborated with other departments to confirm compliance with banking procedures and regulations.
Education
Missouri Western State University
Skills
- Team Cooperation
- Sorting and Filing
- Daily Logs
- Opening Accounts
- Recordkeeping Strengths
- Spreadsheets
Timeline
Teller
Lead Bank
2023.03 - Current
Customer Service Representative
First Option Bank
2019.12 - 2023.02
Missouri Western State University
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