Mariela Juarez
Florence,AZ
Summary
Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.
Overview
6
6
years of professional experience
Work History
Food Line Processor
Tyson Foods
10.2016 - 04.2017
- Skilled at working independently and collaboratively in a team environment.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Inspected finished products for quality and adherence to customer specifications.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Inspected products and machines to maintain quality and efficiency.
Cashier
Rite Aid Pharmacy
01.2016 - 10.2016
- Kept pharmacy counter and related areas clean, neat and organized.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Counted and labeled prescriptions with correct item and quantity.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Supported operations with filing, copying and faxing.
- Updated computer system with current customer, payment and inventory information.
Cashier
Rite Aid
02.2014 - 01.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Sandwich Artist
SUBWAY®Restaurants
03.2011 - 02.2014
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Assisted customers in choosing menu items by providing food complementing information.
Education
High School Diploma -
Victor Valley College
Victorville, CA07.2015
High School Diploma -
Sultana High School
Hesperia, CA05.2010
Skills
- Bilingual
- Problem-Solving
- Attention to detail
- Teamwork and communication
- Friendly and Efficient Customer Service Representative
- Order Taking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food Line Processor
Tyson Foods
10.2016 - 04.2017
Cashier
Rite Aid Pharmacy
01.2016 - 10.2016
Cashier
Rite Aid
02.2014 - 01.2015
Sandwich Artist
SUBWAY®Restaurants
03.2011 - 02.2014
High School Diploma -
Victor Valley College
High School Diploma -
Sultana High School