Mariela Martinez Batres
South Gate,CA
Summary
Outgoing and friendly with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Versed in evaluating students, developing intervention plans and monitoring progress. Detail-oriented and proactive with hands-on, collaborative mentality.
Overview
3
3
years of professional experience
Work History
Behavior Interventionist
360 Behavioral Health
02.2024 - Current
- Maintained records of ongoing assessments and documentation of updates.
- Provided crisis intervention services when necessary, ensuring the safety and wellbeing of all individuals involved.
- Promoted positive behavior change through consistent reinforcement and appropriate consequences.
- Improved student behavior by developing and implementing tailored intervention plans.
- Collaborated with multidisciplinary teams to create comprehensive support strategies for students in need.
- Helped students build skills to navigate typical academic and social situations.
- Established rapport with each student, building trust and fostering a safe environment conducive to learning and growth.
- Conducted thorough assessments for accurate identification of behavioral issues in students.
Barista
Starbucks
08.2022 - 09.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Reformation
Adecco
04.2022 - 05.2022
- Oversaw user provisioning efforts, verifying credentialing policies, security and maintenance to encourage safe sign-ins.
- Reviewed existing wear and tear technical specifications to identify and eliminate potential security flaws and weaknesses.
- Prepared and maintained regular system assessment and evaluation documents, informing supervisor of any discovered faults or discrepancies in operations.
Crew Member
McDonald's
10.2021 - 04.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
Bachelor of Science - Psychology
University of California, Irvine
Irvine, CA06.2025
High School Diploma -
South Gate Senior High
South Gate, CA06.2021
Skills
- Cash Register Operation
- POS System Operations
- Excellent Memory
- Food Preparation and Safety
- Coffee Machinery
- Safe Food Handling Practices
- Team Instructions
- Standardized Recipes
- Front Counter Maintenance
- Solid Problem Solver
- Team Player
- Exceptional Customer Service
- Problem-solving skills
- Documentation
- Team collaboration
- Documentation and reporting
- Child development
- Patience and perseverance
- Autism spectrum disorder
- Data collection and analysis
- Applied Behavior Analysis
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Behavior Interventionist
360 Behavioral Health
02.2024 - Current
Barista
Starbucks
08.2022 - 09.2022
Reformation
Adecco
04.2022 - 05.2022
Crew Member
McDonald's
10.2021 - 04.2022
Bachelor of Science - Psychology
University of California, Irvine
High School Diploma -
South Gate Senior High
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