Mariela Reyes
Pasadena,TX
Summary
Dynamic Waitress Supervisor at Mexican Rodeo Restaurant with a proven track record in enhancing customer satisfaction and operational efficiency. Expert in task delegation and issue resolution, I successfully trained staff and improved order accuracy, contributing to a seamless dining experience. Committed to maintaining high standards of service and cleanliness.
Overview
4
4
years of professional experience
Work History
Waitress Supervisor
Mexican Rodeo Restaurant
Perth Amboy, NJ
06.2022 - 12.2025
- Supervised daily operations, ensuring efficient service and customer satisfaction.
- Trained and mentored new staff on restaurant protocols and best practices.
- Resolved customer inquiries and complaints to enhance dining experience.
- Collaborated with kitchen staff to synchronize food orders and minimize wait times.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Education
No Degree - Economy
UNAM- FAREM Estelí
Estelí, Nicaragua12-2024
Skills
- Proficient in assigning tasks
- Proficient issue resolution
- Order accuracy assessment
- Sales strategy development
Languages
Spanish
Full Professional
English
Professional Working
Interests
- I like working with my hands and fixing things
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Cooking
- Watching Movies and TV Shows
- Outdoor Recreation
- Drawing and Painting
- Reading
- Personal Development and Self-Improvement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Waitress Supervisor
Mexican Rodeo Restaurant
06.2022 - 12.2025
No Degree - Economy
UNAM- FAREM Estelí