Tatanisha Bryant
Hurst,TX
Summary
With over 10 years of experience in a fast-paced office setting, this systematic and experienced executive assistant/office manager thrives on delivering exceptional results. A hardworking team player, excelling in completing various clerical tasks and providing valuable staff support. An analytical and dedicated approach to management has successfully provided leadership and direction to employees, teams, and departments. This individual prides themselves on their ability to follow through with promises and easily adapt to changes in business needs, ensuring seamless operations and optimal productivity.
Overview
18
18
years of professional experience
Work History
Executive Assistant/Office Manager
Service Nation Inc
05.2021 - Current
- Responsible for SVP expense reports and end of month closing
- Made hotel arrangements for groups of 5-10 for Success Day Events
- Negotiated contracts with hotels venues for Success Day Events
- File all member contracts electronically using Flowmingo
- Updated members payments request
- Responsible for all office events and catering for training classes
- Put in request for office supplies in Coupa
- Promoted to Office Manager for Service Nation Inc
- And Service Fusion
- Process invoices for payments
- Onboarding for New Employee's for Service Nation Inc
- Developed relationships with Service Nation and Service Fusion new staff members, and assisted Service Nation and Service Fusion existing staff members in their career development
- Provided customer service and was involved in training Service Nation new team members each month
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Used advanced software to prepare documents, reports, and presentations.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Negotiated with vendors for cost savings, securing high-quality services at reduced rates.
- Streamlined office operations, leading to more organized environment by implementing digital filing systems.
- Coordinated events and worked on ad hoc projects.
- Wrote reports, executive summaries and newsletters.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Administrative Assistant
PSAV/Encore
01.2015 - 05.2021
- Accounting/ AR Assistant Greeting Customers, Guest, Vendors and Clients making sure that they are signed in
- Work on several VP's expense reports and do month end closings
- Also do all the catering for all meeting and training classes
- Oversee office activities and holiday events
- Set up hotel/travel reservations for guest and clients
- Set up new vendor's accounts in R2 and Oracle
- Process invoices for payments
- Order all office supplies for vending machines and office staff
- Made sure all meeting rooms were cleaned and stocked for next use
Client Relations Assistant
Accounting Principle, Ajilon Professional Staffing
01.2014 - 01.2015
- Entered warranty claims in the AS400 data base
- Canceled monthly claims for non-payment
- Also entered monthly payments for warranty customers and re- instated canceled policies
- I handled all credit card and cash payments in QB, prepared weekly and monthly data reports
- I did exchanges/ returns credit memos in QB
- Followed up with customers on declined credit cards payments
- Set up new accounts for customers and vendors
- I entered invoices for customers and vendors in QB, also created billing reports
- Requested I-9 numbers for new accounts and sent out welcome packs
- Also did month end closing
- Ordered office supplies as needed
Accounting Principal
Ajilon Professional Staffing
01.2014 - 12.2015
- Received and responded to service requests and proactively managed preventive maintenance calls, provided customers with statuses of services, time estimations and costs, documented all interactions with customers and service contractors, and conducted customer satisfaction surveys to ensure work is completed timely, accurately and within required customer service level agreements
Warranty Coordinator
KBA North America
01.2009 - 01.2014
- Parts Return Placed parts orders for US and Canadian customers, sent out warranty parts to customers and technicians, prepared parts quotes for both US and Canadian customers, created purchased orders, handled all parts returns and created return authorization numbers for customers and technicians to return parts
Receptionist/ Administrative Assistant
Dallas Production Inc
01.2007 - 01.2009
- Answered multi-line telephone system, screened callers, took accurate phone messages, greeted and directed visitors, responded to inquiries, prepared daily bank A/P and A/R deposits, prepared investor drilling reports and prepared monthly expense reports for CFO
Education
Customer Service and Communication Certificate -
Customer Service And Communication Certificate
Coppell, TX11.2019
Facilitative Project Leadership's PM Certificate -
Customer Service And Communication Certificate
Coppell, TX05.2018
High School - undefined
South Oak Cliff High School
Dallas, TX05.1990
Skills
- Catering for 50-100, E-Fax Data Entry, Microsoft Teams, Leadership Skills, Strong Analytical Skills, Accounting, Microsoft Office, A/P, Billing, A/R, Monthly Closing Reports, AS400, Oracle, 10-Key, R2, Coupa, Quick Books, Concur, Travel and Hotel Arrangements, Vendor Set Up, Project Leadership, Ring Central Phone System, Credit Card Processing, CRM, Outlook, Customer Service, Communication Skills, Time Management, Documentation Review, Leadership, Microsoft Office, Microsoft Outlook, Organizational Skills, Office and Administrative experience, Microsoft Powerpoint, Excel, Word, Computer Skills, English
- Senior Executive Assistance
- Office Management
- Effective Problem Solver
- Client Support
- Event coordination
- Travel coordination
- Strategic project planning
- Team leadership
- Proficient in software applications
- Proficient in assigning tasks
- Analytical report development
- Motivated self-learner
- Effective communicator
- Reliable and trustworthy
- Coordinated travel arrangements
- Client relationship management
Timeline
Executive Assistant/Office Manager
Service Nation Inc
05.2021 - Current
Administrative Assistant
PSAV/Encore
01.2015 - 05.2021
Client Relations Assistant
Accounting Principle, Ajilon Professional Staffing
01.2014 - 01.2015
Accounting Principal
Ajilon Professional Staffing
01.2014 - 12.2015
Warranty Coordinator
KBA North America
01.2009 - 01.2014
Receptionist/ Administrative Assistant
Dallas Production Inc
01.2007 - 01.2009
High School - undefined
South Oak Cliff High School
Customer Service and Communication Certificate -
Customer Service And Communication Certificate
Facilitative Project Leadership's PM Certificate -
Customer Service And Communication Certificate
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