Mariella Giron
San Jose,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Human Resource Receptionist
Associated Students, SJSU
06.2023 - Current
- Filed paperwork, accept deliveries, sorted mail, delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork
- Handling projects as assigned and handling confidential documents and information of employees.
- Answering and transferring calls on a multi-line phone system.
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Cashier
Berkeley Bowl
05.2021 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
Vote Center Representative (Seasonal)
San Mateo County
10.2022 - 11.2022
- Counted over 1,000 ballots to prepare official reports of election results.
- Furnished assistance and advice to new voters on proper steps and procedures.
- Used variety of softwares to perform data entry and prepare correspondence.
- Developed and managed inventory supply lists and equipment orders to prepare voting units.
- Oversaw accuracy testing and maintenance of voting units through continued surveillance.
Shift Lead
Walgreens
02.2021 - 05.2021
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
Bachelor of Social Science - Justice Studies
San Jose State University
San Jose, CA05.2025
Certificate - Paralegal Studies
Merritt College
Oakland, CA12.2023
Associate of Arts - Paralegal Studies
Merritt College
Oakland, CA12.2023
Associate of Arts - Liberal Arts: Social & Behavioral Sciences
Berkeley City College
Berkeley, CA05.2023
Associate of Arts - Political Science
Berkeley City College
Berkeley, CA05.2023
Skills
- Human Resources Department Processes
- Technical Support
- Clerical Support
- Staff Training
- Microsoft Office
- Data Entry Software
- Project Requirements
- Phone Systems
- Advanced Excel Spreadsheet Functions
- Maintaining Files
- Email Correspondence
- Office Administration
- Project Assistance
- Legal Research
Timeline
Human Resource Receptionist
Associated Students, SJSU
06.2023 - Current
Vote Center Representative (Seasonal)
San Mateo County
10.2022 - 11.2022
Cashier
Berkeley Bowl
05.2021 - 02.2023
Shift Lead
Walgreens
02.2021 - 05.2021
Bachelor of Social Science - Justice Studies
San Jose State University
Certificate - Paralegal Studies
Merritt College
Associate of Arts - Paralegal Studies
Merritt College
Associate of Arts - Liberal Arts: Social & Behavioral Sciences
Berkeley City College
Associate of Arts - Political Science
Berkeley City College
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