MARIELLA SOULET, L.E
Davenport,FL
Summary
Utilizing my expertise as a licensed esthetician, my objective is to deliver exceptional skincare solutions tailored to each client's unique needs. I aim to combine my knowledge of effective treatments with a commitment to excellent customer service, ensuring every individual leaves feeling confident and satisfied with their skin's health and appearance. I strive to stay updated on the latest advancements in skincare, offering innovative techniques and products to achieve optimal results for my clients while fostering a welcoming and comfortable environment.
Overview
5
5
years of professional experience
Work History
Spa Supervisor
Ette Luxury Hotel
06.2023 - Current
- Greeted spa guests warmly to create a positive first impression of the establishment.
- Managed activities related to staff training, treatment procedures, inventory management and marketing.
- Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
- Oversaw upkeep of entire facility and notified maintenance for service repairs.
- Maximized efficiency through time management and staff supervision to boost productivity.
- Led spa tours for new members to familiarize guests with services provided.
Licensed Esthetician
Ette Luxury Hotel
08.2022 - Current
- Recommended retail products for at-home use.
- Analyzed skin concerns and made appropriate product recommendations.
- Performed body wrap application and gentle exfoliation to improve overall skin condition.
- Developed individualized, therapeutic skin care programs.
- Performed special anti-oxidant, acne, and custom facial services.
Patient Access Coordinator
Ohio State University Wexner Medical Center
01.2020 - 12.2021
- Providing excellent customer service while processing patient demographic and insurance information efficiently and accurately
- Assures accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information.
- Financial counseling.
- Evaluates care plans and communicates with patients to establish payment expectations based on individual insurance benefit plans.
Patient Care Assistant
Ohio State University Wexner Medical Center
04.2019 - 12.2019
- Provide basic patient care under direction of nursing staff.
- Assist patients with daily activities including feeding, bathing, dressing, grooming, mobility, changing linens, taking medication
- Record and input patient vitals into IHIS.
Education
Full Specialist License Number: FS925107 -
Aveda Institute
Winter Park, FL06.2021
Valencia College
Orlando, FL06.2015
Skills
- Conflict resolution
- Massage techniques
- Appointment management
- Client Consultation and Communication
- Spa operations
- Product knowledge
- Attention to detail
- Sanitation and Safety Practices
Timeline
Spa Supervisor
Ette Luxury Hotel
06.2023 - Current
Licensed Esthetician
Ette Luxury Hotel
08.2022 - Current
Patient Access Coordinator
Ohio State University Wexner Medical Center
01.2020 - 12.2021
Patient Care Assistant
Ohio State University Wexner Medical Center
04.2019 - 12.2019
Full Specialist License Number: FS925107 -
Aveda Institute
Valencia College
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