Marielle Powell
Kissimmee,FLORIDA
Summary
Skilled Technical Assistant with comprehensive knowledge in troubleshooting technical issues, providing IT support, and managing databases. Strengths include problem-solving skills, adeptness in various software applications and platforms, as well as strong project management capabilities. Proven history of enhancing system performance, implementing technology solutions that streamline operations and increase efficiency.
Overview
6
6
years of professional experience
Work History
Technical Assistant
Valencia College
Kissimmee, FL
07.2022 - Current
- Coordinate marketing efforts for college-sponsored events, ensuring successful execution and engagement
- Lead team projects to achieve timely completion, honing leadership and project management skills
- Provide training and mentorship to new employees, fostering a collaborative work environment
- Troubleshoot issues with student accounts and online platforms, maintaining high levels of confidentiality and compliance with FERPA
- Collaborate with various college departments to address and resolve student concerns effectively
- Guide students through the college applications, financial aid, and residency processes, enhancing their educational journey
- Developed a comprehensive marketing plan for college events, utilizing digital platforms to reach a broader audience
- Managed online project components, ensuring alignment with marketing strategies
Restaurant Associate
7-Eleven/Laredo Taco
Kissimmee, FL
11.2021 - 05.2022
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly
- Delivered exceptional guest experiences through attentive service and quick response to issues
- Gathered hot menu items to fill orders for consumers with proper tray presentation
- Assisted in inventory management, ensuring adequate stock levels and minimizing spoilage
- Enhanced communication with kitchen staff, ensuring accurate order delivery and timely adjustments when needed
- Ensured compliance with health and safety regulations, maintaining clean and sanitary work environment
Web Developer Intern/Graphic Designer
Reach Marketing
Kissimmee, FL
01.2020 - 04.2020
- Developed user interfaces using HTML, JavaScript, and modern frameworks, enhancing website usability
- Created and implemented SEO strategies to improve site visibility across search engines
- Designed digital illustrations and logos for client projects, contributing to brand identity development
- Managed online project components, ensuring alignment with marketing strategies
Graphic Design Intern
Pivot Business Consulting
Orlando, FL
01.2019 - 04.2019
- Collaborated with the creative team to develop visually appealing graphics for various projects, resulting in increased client satisfaction
- Participated in brainstorming sessions with cross-functional teams to generate innovative ideas for upcoming projects
- Created logos, illustrations and typography for various organizations
Education
Bachelor of Science - Business Administration
Valencia College
Orlando, FL01.2024
Associate of Science - Graphic Design
Valencia College
Orlando, FL01.2020
Skills
- Customer service
- Proficient in Both Written and Verbal Communication
- Project Planning
- Benefits Communication
- Analytical Research Skills
- Skilled in Office and Creative Software
- Effective Team Training
- Data analysis
Languages
English
Native/ Bilingual
Spanish
Limited
Volunteer Experience
Give Kids the World Village | Kissimmee, FL, 2019 - 2024
- Provide customer service to families with food catering, assisting cooks, and kitchen staff with various tasks, carrying out other duties.
Second Harvest Food Bank of Central Florida | Orlando, FL, 2016
- Sorting food goods for families in need, carrying out other tasks and duties.
Timeline
Technical Assistant
Valencia College
07.2022 - Current
Restaurant Associate
7-Eleven/Laredo Taco
11.2021 - 05.2022
Web Developer Intern/Graphic Designer
Reach Marketing
01.2020 - 04.2020
Graphic Design Intern
Pivot Business Consulting
01.2019 - 04.2019
Bachelor of Science - Business Administration
Valencia College
Associate of Science - Graphic Design
Valencia College
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