Marielys Munoz
Kissimmee,FL
Summary
Biotechnology student with hands-on laboratory experience in molecular biology techniques including PCR, gel electrophoresis, and bacterial transformation. Bilingual (English/Spanish) with a strong understanding of lab safety, documentation, and regulated environments (OSHA/HIPAA).
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Coordinator / Receptionist
Prestige Dental Kissimmee, P.A.
Kissimmee, FL
01.2025 - 08.2025
- Processed patient insurance claims and maintained confidential health records following HIPAA guidelines
- Applied OSHA procedures for infection control and biohazard disposal
- Cleaned and prepped exam rooms, restocked supplies, and organized patient charts
- Coordinated scheduling and communication between patients and dental staff, ensuring timely service
Activities Staff, PBX Operator, and Check-In Agent
Vacation Village at Parkway
Kissimmee, FL
03.2023 - 01.2025
- Developed and implemented engaging activities to enhance participant experience and satisfaction
- Directed calls to appropriate departments, ensuring prompt customer service
- Assisted in training new staff on PBX operations and protocols
- Supported busy shifts by quickly processing reservations, confirming guest identities, and resolving issues to keep guest flow moving
Computer Lab Assistant
Valencia College
Orlando, FL
09.2022 - 03.2023
- Assisted students with computer use, file management, and online coursework submissions
- Helped maintain computer lab systems and reported technical issues to IT staff
Carpenter's Helper
Universal Custom Installations, LLC
Orlando, FL
01.2020 - 09.2022
- Handled job site prep, debris disposal, and tool/material setup.
- Cut and measured materials with precision using power tools.
Education
Associate of Science - Biotechnology
Valencia College
Orlando, FL08-2026
Associate of Arts - General Studies (Software Focus)
Valencia College
Orlando, FL08.2023
Bachelor of Science - Biomedical Sciences
University of Central Florida
Orlando, FLSkills
- Aseptic Technique
- DNA Miniprep/Midiprep
- Lab Documentation
- Basic Programming Concepts
- Attention to Detail
- Adaptability
Certification
- Operations Support and Services – 2023
- OSHA Safety Training – 2025
- HIPAA Compliance Training – 2025
- Biotechnology Specialist – 2025
Timeline
Insurance Coordinator / Receptionist
Prestige Dental Kissimmee, P.A.
01.2025 - 08.2025
Activities Staff, PBX Operator, and Check-In Agent
Vacation Village at Parkway
03.2023 - 01.2025
Computer Lab Assistant
Valencia College
09.2022 - 03.2023
Carpenter's Helper
Universal Custom Installations, LLC
01.2020 - 09.2022
Associate of Science - Biotechnology
Valencia College
Associate of Arts - General Studies (Software Focus)
Valencia College
Bachelor of Science - Biomedical Sciences
University of Central Florida