Mariem Fisher

Orthopaedic Specialists Of Austin

Austin, TX

08.2022 - Current

Generated invoices for services rendered and sent out monthly statements to customers.
Tracked aging reports of unpaid claims and took corrective action when necessary.
Provided customer service to both internal and external customers regarding billing inquiries.
Reviewed patient accounts for accuracy and completeness, and submitted claims to insurance companies.
Performed data entry functions for entering new patient information into the system.
Ensured compliance with applicable laws, regulations and company policies regarding billing practices.
Maintained records of all billing activities in a timely manner.
Reviewed claims for coding accuracy.
Contacted insurance providers to verify insurance information and obtain billing authorization.
Reviewed account information to confirm patient and insurance information is accurate and complete.
Communicated with insurance representatives to complete claims processing or resolve problem claims.
Applied HIPAA privacy and security regulations while handling patient information.
Submitted claims to insurance companies.
Answered customer questions to maintain high satisfaction levels.
Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.

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Summary