Mariem Havili

Dynamic customer service professional with a proven track record at Planet Fitness, excelling in dispute resolution and relationship building. Adept at enhancing customer satisfaction through active listening and effective complaint handling, resulting in increased loyalty. Skilled in managing high-stress situations while maintaining professionalism and delivering exceptional service.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.