Marie Micheleine Lubin
Seaford,DE
Summary
Compassionate Nursing Assistant with extensive experience at Bayada Home Health, skilled in patient care and emotional support. Proven ability to enhance patient satisfaction through effective communication and adherence to infection control protocols. Proficient in electronic charting, ensuring accurate documentation and quality assurance in care delivery.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Bayada Home Health
05.2023 - 03.2025
- Collaborated with interdisciplinary teams to develop individualized care plans for patients.
- Trained new nursing assistants on best practices for patient care and safety procedures.
- Streamlined documentation processes using electronic health record systems for improved efficiency.
- Provided daily personal care and emotional support to patients in home health settings.
- Assisted with medication management, ensuring adherence to prescribed treatment plans.
- Monitored vital signs and reported changes in patient conditions to nursing staff.
- Educated patients and families on care protocols and health maintenance strategies.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Documented care actions by completing records and logs in medical software system.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Upheld infection control and prevention policies across different patient-facing areas.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Followed directions of licensed nurses to administer medications and treatments.
Assistant Store Manager
Big Lots
08.2021 - 01.2025
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff, fostering a collaborative team environment.
- Managed inventory levels, optimizing stock availability and reducing shrinkage.
- Implemented visual merchandising standards, enhancing product presentation and customer experience.
- Led performance reviews, providing constructive feedback to improve team productivity and morale.
- Analyzed sales data to identify trends, informing strategic decision-making for inventory management.
- Developed and executed sales strategies, driving revenue growth through promotions and events.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Raised property accuracy and accountability by creating new automated tracking method.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
Direct Support Professional
Delaware Mentor Network
04.2015 - 03.2023
- Supported individuals with developmental disabilities in daily living activities and personal care.
- Developed and implemented individualized support plans to enhance client independence.
- Facilitated communication between clients, families, and healthcare providers to ensure comprehensive care.
- Monitored client progress and adjusted support strategies based on individual needs and goals.
- Trained new staff on best practices for providing direct support to clients effectively.
- Advocated for client rights and preferences within community settings and service environments.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Maintained clean, safe, and well-organized patient environment.
- Led workshops for staff development focusing on enhancing skills in person-centered care techniques.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Assisted disabled clients to support independence and well-being.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Transported clients to medical and dental appointments to provide support.
- Monitored progress and documented patient health status changes to keep care team updated.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Liaised with key accounts to deliver targeted administrative household support.
- Maintained entire family's schedule and organized events.
- Scheduled daily and weekly care hours for client caseload.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
- Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
Education
Associate of Science - Human Services
Delaware Technical Community College
DE05-2027
High School Diploma -
Seaford Senoir High School
Seaford, DE05-2014
Skills
- Patient care
- Patient feeding
- Basic life support
- Direct patient care
- Mobility assistance
- Infection control
- Catheter care
- Electronic charting
- Computer literate
- Records management
- Infection control procedures
- Personal hygiene support
- Patient care and safety
- Vital signs
- Outpatient care
- Heartsaver first aid (first aid)
- Emotional and social support
- Room cleaning and restocking
- Home care aide
- First aid certification
- Patient safety management
- Inpatient care
- Client documentation
- Quality assurance
- Medical records management
- Time management
- Patient care quality
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Resolved product issue through consumer testing.
Certification
- CNA - Certified Nursing Assistant
- BLS - Basic Life Support
Languages
Estonian
Timeline
Nursing Assistant
Bayada Home Health
05.2023 - 03.2025
Assistant Store Manager
Big Lots
08.2021 - 01.2025
Direct Support Professional
Delaware Mentor Network
04.2015 - 03.2023
Associate of Science - Human Services
Delaware Technical Community College
High School Diploma -
Seaford Senoir High School