Andrea Jones
Seaford,DE
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Experience Coordinator
Athletico Physical Therapy
09.2021 - Current
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Verified patient insurance eligibility and entered patient information into system.
- Answered incoming calls, scheduled appointments and compiled patient medical records
Certified Personal Trainer
Body & Soul Fitness, LLC
09.2018 - 12.2020
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Created comprehensive fitness programs tailored to needs and goals of each individual.
- Implemented new and creative exercise routines to keep participants motivated.
- Assisted with marketing and promoting of classes and services.
HHA
Maxim
12.2016 - 09.2018
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
- Perform a variety of duties as requested by client, such as obtaining household supplies or running errands
- Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship
CNA
Generations Home Care
09.2012 - 10.2016
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
- Perform a variety of duties as requested by client, such as obtaining household supplies or running errands
- Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship
Education
Bachelor of Science - Marketing
Wilmington University
New Castle, DE06-2027
Bachelor's Degree - Health/Health Care Administration/Management
Wilmington University
Georgetown, DE05.2013
Skills
Technical Skills
Graphic Design (Canva, Adobe Illustrator, Photoshop)
Event Planning & Coordination
Microsoft Office Suite (Word, Excel, PowerPoint)
Research, Data Analysis & SEO
Digital Communication Tools (Teams, Zoom, Google Workspace)
Core Competencies
Creativity & Aesthetic Design (minimalist and detail-oriented)
Problem-Solving & Analytical Thinking
Organization & Time Management
Collaboration & Teamwork
Clear Written and Verbal Communication
Adaptability in Creative and Analytical Environments
Certification
- August 2019
- Certified Group Fitness Instructor
- Certified through American Council on Exercise
- September 2018
- Certified Personal Trainer
Timeline
Patient Experience Coordinator
Athletico Physical Therapy
09.2021 - Current
Certified Personal Trainer
Body & Soul Fitness, LLC
09.2018 - 12.2020
HHA
Maxim
12.2016 - 09.2018
CNA
Generations Home Care
09.2012 - 10.2016
Bachelor of Science - Marketing
Wilmington University
Bachelor's Degree - Health/Health Care Administration/Management
Wilmington University