Marie Mimose Mathieu
Cambria Heights,NY
Summary
Dynamic seller with a proven track record at Petit Pas Shop, excelling in customer engagement and marketing strategies. Leveraged product knowledge to boost sales revenue and enhance customer satisfaction. Skilled in inventory management and adept at resolving complaints, fostering strong relationships that drive loyalty and repeat business. Now, I want to help in the medical part because I like to help people feel good.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Seller
Petit Pas Shop
04.2012 - 01.2021
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Utilized product knowledge to educate customers on features and benefits.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
- Proactively resolved customer complaints, turning potential negative experiences into positive outcomes for both the client and company.
Education
College Evangelique Lumiere
Haiti 2005
Skills
- Customer engagement
- Marketing strategies
- Inventory management
- Sales techniques
- Patient care
- Administer medications
- Cooking
- Take care of patients
Certification
Certified home health aide
Timeline
Seller
Petit Pas Shop
04.2012 - 01.2021
College Evangelique Lumiere
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