Marie Natacha Raphael

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Paid attention to detail while completing assignments.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Strengthened communication skills through regular interactions with others.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• EMR
• EPIC
• Managed patient records, ensuring accuracy and confidentiality in electronic health systems.
• Coordinated appointments and follow-ups to optimize patient scheduling and satisfaction.

• Collaborated with healthcare teams to improve patient outcomes through effective communication strategies.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

administered patient care. ensuring comfort and compliance with medical protocols. Collaborated with healthcare team to improve patient outcome through effective communication strategies.

• Performed medical records management, including filing, organizing and scanning documents.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Managed cash register operations, including balancing drawers at shift end.
• Assisted customers with product inquiries, enhancing shopping experience and satisfaction.
• Maintained cleanliness and organization of checkout area to ensure safety and accessibility.
• Trained new staff on operational procedures and customer service standards.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.