Results-driven Counter Manager with expertise in customer assistance, inventory management, and team leadership. Proven ability to enhance team performance and drive sales through effective promotional strategies.
Overview
11
11
years of professional experience
Work History
Counter Manager in Women's Fragrance
Macy's
Dearborn, MI
04.2017 - Current
Led daily operations of beauty counter, ensuring optimal customer engagement and service quality.
Trained and mentored staff on product knowledge and sales techniques, enhancing team performance.
Developed promotional displays to drive product visibility and increase sales opportunities.
Collaborated with marketing teams to execute seasonal campaigns, boosting customer traffic and brand awareness.
General Manager's Assistant
KMart
Jackson
04.2015 - 04.2017
Coordinated executive schedules, ensuring efficient time management and prioritization of tasks.
Streamlined communication between departments to enhance operational efficiency and collaboration.
Assisted in the development and implementation of strategic initiatives to drive store performance.
Monitored inventory levels, providing insights for reordering processes and stock management.
Led project teams in executing promotional events, boosting customer engagement and foot traffic.