Marietta Hand
Kent
Summary
Dynamic and dedicated professional with a proven track record at Beach House Senior Living, excelling in food handling and cash management. Recognized for delivering exceptional customer service and fostering positive relationships. Adept at order taking and maintaining a professional attitude, ensuring a memorable dining experience for all guests.
Overview
12
12
years of professional experience
Work History
Food Server
Beach House Senior Living
08.2021 - 06.2022
- Delivered exceptional customer service by attentively taking orders and addressing guest inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in menu presentation, providing detailed descriptions of food and beverage offerings.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Cashier
Bakers Sons by Valerios
01.2021 - 08.2021
- Processed transactions accurately while ensuring optimal customer service experience.
- Maintained cleanliness and organization of checkout area to enhance efficiency.
- Assisted team members in training new cashiers on system operations and procedures.
- Resolved customer inquiries and complaints effectively, fostering positive relationships.
Assistant Teacher
St. Paul Catholic School Early Learning Center
08.2020 - 06.2021
- Assisted in planning and implementing engaging lesson plans for diverse learning styles.
- Collaborated with lead teacher to monitor student progress and adapt instruction accordingly.
- Facilitated small group activities, promoting collaboration and critical thinking among students.
- Implemented classroom management strategies to maintain a positive learning environment.
Companion Caregiver
Vicar's Landing
10.2016 - 09.2020
- Provided companionship and emotional support to clients, fostering positive relationships and enhancing well-being.
- Assisted with daily living activities, ensuring safety and comfort in home environments.
- Monitored clients' health conditions, reporting changes to healthcare professionals promptly.
- Developed engaging activities tailored to clients' interests, promoting mental stimulation and social interaction.
Housekeeping Aide
Baptist Medical Center Beaches
07.2010 - 07.2012
- Maintained cleanliness and organization in guest rooms and common areas.
- Operated cleaning equipment such as vacuums and floor buffers efficiently.
- Assisted in restocking supplies and ensuring availability for housekeeping tasks.
- Followed safety protocols to ensure a secure environment for guests and staff.
Education
High School Diploma -
Tomas Cabili High School
Iligan City , Philippines03-1992
Skills
- Cash handling
- Food handling
- Professional attitude
- Order taking
Accomplishments
Increased Sales Revenue at the Retail Store
Bring in more customers
Improved customer satisfaction
Built strong trusting relationships with clients and families
Provide compassionate care to elders
Ensuring their physical, emotional and well being
Assisted clients with daily living activities
Provided Excellent customer service
Timeline
Food Server
Beach House Senior Living
08.2021 - 06.2022
Cashier
Bakers Sons by Valerios
01.2021 - 08.2021
Assistant Teacher
St. Paul Catholic School Early Learning Center
08.2020 - 06.2021
Companion Caregiver
Vicar's Landing
10.2016 - 09.2020
Housekeeping Aide
Baptist Medical Center Beaches
07.2010 - 07.2012
High School Diploma -
Tomas Cabili High School