Marihelen Seadorf
La Porte
Summary
Dynamic and results-driven professional with experience at DoorDash, excelling in order accuracy and customer relationship management. Proven ability to optimize delivery routes and maintain vehicle performance, ensuring timely service. Recognized for fostering positive customer interactions and enhancing service processes, contributing to overall satisfaction and operational efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Food Delivery Driver
DoorDash
La Porte
03.2025 - Current
- Delivered food orders promptly to customers across various locations.
- Communicated effectively with customers to confirm order details and delivery times.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Coordinated with restaurants to ensure accurate and timely order pickups.
- Carried food in insulated bags to maintain hot or cold temperature.
- Provided excellent customer service throughout the delivery process.
Cashier
Plymouth Speedway/ south Bend
Plymouth
04.2014 - Current
- Assisted customers with product inquiries and provided excellent service.
- Maintained accurate cash drawers and balanced registers at shift end.
- Processed customer transactions efficiently using point-of-sale systems.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
Customer Service Representative
Kabelin Ace Hardware
La Porte
11.2007 - 07.2025
- Assisted customers in locating products and providing information about features.
- Managed customer inquiries via phone, email, and in-person interactions.
- Trained new employees on customer service protocols and operational procedures.
- Educated customers on store promotions, warranties, and return policies effectively.
- Handled customer complaints with empathy and professionalism to ensure satisfaction.
- Developed positive relationships with customers through friendly interactions.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
Education
Associate of Arts - Business Administration
American InterContinental University
Schaumburg, IL03-2006
High School Diploma -
LaPorte High School
LaPorte Indiana 06-2000
Skills
- Vehicle maintenance
- Order accuracy
- Route optimization
- Delivery tracking
- Inventory management
- Customer relationship management
Certification
- Heartsaver CPR AED issued 04/17/2024- exp 04/2026
- VIP member Girl Scouts of America since 1987
- Certificate of Completion of Dispensing Propane Safely Aug 2019
- Stihl Bookkeeper December 28th 2019
- Stihl Bronze Level Training December 28th 2019
- Stihl parts specialist December 28th 2019
- Stihl Counter Customer service December 28th 2019
Timeline
Food Delivery Driver
DoorDash
03.2025 - Current
Cashier
Plymouth Speedway/ south Bend
04.2014 - Current
Customer Service Representative
Kabelin Ace Hardware
11.2007 - 07.2025
Associate of Arts - Business Administration
American InterContinental University
High School Diploma -
LaPorte High School
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