MARIIA BILOUS
Schaumburg
Summary
Adept in elevating dining experiences, I leveraged my expertise in food presentation and exceptional communication at Chicago Prime Restourante to significantly enhance service quality. My ability to multitask in high-volume settings and my positive attitude have consistently resulted in increased customer satisfaction, underscoring my commitment to excellence in the hospitality industry.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Server Manager
Compass Group Inc.
Chicago
06.2025 - Current
- Provided information about menu selections and made recommendations.
- Analyzed system logs and identified potential issues with server operations.
- Managed server deployments and configurations, including hardware and software upgrades.
- Ensured that all servers were compliant with industry regulations relating to security protocols.
- Supervised daily operations and staffing of dining services.
- Guest service.
Restaurant Server
Donny Gs Restorante
Elmwood Park
03.2024 - 06.2025
- Demonstrated excellent customer service skills by promptly taking orders, delivering food and beverages, and addressing any customer concerns or complaints.
- Greeted patrons at assigned tables, and promptly addressed questions and requests.
- Greeted customers and provided menu information to create a positive dining experience.
Restaurant Server/Buss-Girl
Chicago Prime Restaurant
Schaumburg
11.2022 - 04.2024
- Assisted waitstaff in serving food items to customers as needed.
- Stocked condiments, napkins, silverware, plates, glasses, cups, and other necessary items throughout the shift.
- Collaborated effectively with other busgirls to ensure timely service of all tables in the restaurant.
Education
MASTER - MARCETING
Kyev University Tourism Economic and Law
Kyev, Ukraine06.2013
Skills
- Table Setting
- Service Quality
- Food presentation
- Wine pairing
- Order Taking
- Positive attitude
- Excellent communication
- Multitasking
- Interpersonal skills
- Adaptability
- High-volume dining
- Bill computation
- Menu presentation
- Banquet Coordination
- Daily specials memorization
- Teamwork and Collaboration
- Decision-Making
Certification
SELLER SERVER CERTIFICATION, 000032896858
Languages
- RUSSIAN, Native
- UKRAINIAN, Native
- SPANISH, Beginner
Languages
English
Professional
Russian
Full Professional
Ukrainian
Full Professional
Timeline
Server Manager
Compass Group Inc.
06.2025 - Current
Restaurant Server
Donny Gs Restorante
03.2024 - 06.2025
Restaurant Server/Buss-Girl
Chicago Prime Restaurant
11.2022 - 04.2024
MASTER - MARCETING
Kyev University Tourism Economic and Law