Marija Anastasovski
Chicago,IL
Summary
Dynamic Logistics Enthusiast skilled in international freight forwarding and end-to-end shipment coordination. Achieved a 25% profit increase by optimizing delivery schedules and implementing cost-saving strategies. Adept at problem solving and fostering strong client relationships to ensure satisfaction and operational excellence.
Overview
23
23
years of professional experience
Work History
Operational Key Account Manager
DSV - Global Transport and Logistics
Itasca, United States
05.2024 - Current
- Managed and grew key accounts in transportation and logistics.
- Oversees the operational aspects of client shipments, including transportation, warehousing, and distribution.
- Built and maintained strong client relationships, ensuring satisfaction while overseeing operational aspects of shipments.
- Collaborated with internal teams to deliver exceptional service and meet operational goals.
- Develop and implement account strategies, and analyze account performance to identify opportunities for improvement.
- Prepare and present reports, QBRs, and MBRs to clients and internal teams.
- Contributed to process improvements by analyzing freight costs, tracking carrier performance, and collaborating cross-functionally.
- Managed end-to-end logistics operations by analyzing sales orders for consolidation opportunities, coordinating with sales and manufacturing teams, and optimizing transportation modes to reduce costs and prevent delays.
Export Manager, Air & Ocean
Freight Right Global Logistics
, United States
05.2022 - 05.2024
- Manage and develop an efficient and effective flow of work to obtain optimum efficiency and productivity for the department.
- Identified flaws in the procedures used previously and raised profit by 25%.
- Assisted in identifying and improving service and operations-related issues in a station, including on-time delivery, accurate and timely data entry, and efficient warehouse operations.
- Audited and researched service performance issues, developing targeted recommendations for operational improvements.
- Prepares all documentation required, and makes sure everything is correct and accurate.
- Reviews documents related to customer's dangerous goods shipments and ensures their accuracy.
- Maintains TSA, FAA, and FMC regulations and 100% compliance with export laws, regulations, and ensures that all paperwork is completed in compliance with customs regulations.
- Analyzing KPIs, profit and loss reports, and reports to the CEO.
- Conducted training sessions to enhance team skills and knowledge, coordinating and supervising export operation team activities for efficient resource allocation and policy compliance.
- Training and guiding the Pricing Team, and reviewing all quoting activities. Guide the team to choose the most cost-efficient and reliable service to fulfill customers' needs and transit time.
- Monitored work activities through individual and group meetings, ensuring smooth progress according to plan and delegating tasks while advising employees on procedures.
- Reports air freight payment to the CASS administration office through the relative bank.
- Checks an individual's charges to meet a contract rate between the carriers.
- Monitored and set up new accounts and assignments, reviewed SOPs, and updated account profiles.
Air Export Agent
DSV - Global Transport and Logistics
Greater Chicago Area
01.2019 - 05.2022
- Demonstrated comprehensive knowledge of international shipping processes, trade compliance, and documentation requirements from purchase order placement through final delivery at the destination.
- Served as subject matter resource for export compliance, overseeing AES filings, export licenses, and adherence to U.S. export control regulations.
- Processed, reviewed, and distributed all required shipping documentation in accordance with regulatory standards and internal operating procedures.
- Coordinated and managed for key accounts, ensuring adherence to service, cost, and regulatory requirements.
- Collected and analyzed shipment data to prepare accurate quotes, provide competitive rates and transit options, and execute bookings, ensuring timely pickup.
- Communicated clearly and professionally with overseas offices, agents, customers, domestic vendors, and U.S. Customs to ensure accurate execution and timely issue resolution.
- Ensured customer requirements were consistently met, implementing corrective actions promptly when service deviations occurred.
- Authored standard operating procedures (SOPs) and training materials to standardize workflows, and mentored team members on best practices for general freight and dangerous goods shipments.
Assistant Accounting Manager
Superior Management
09.2017 - 12.2018
- Prepared, reviewed, and verified daily cash and sales reports, ensuring the accuracy of payments, transaction amounts, and financial records for five retail locations, and systematically maintained documentation within the company’s document management system.
- Reconciled sales and purchase ledgers using spreadsheets, ensuring accurate financial reporting and audit readiness.
- Managed accounts payable functions, including invoice verification, data entry, and timely processing, in accordance with internal controls and accounting procedures.
- Reviewed import/export documentation for compliance with trade agreements and customs regulations, overseeing freight booking and shipment tracking.
- Conducted regular inventory audits for produce, water, cigarettes, and tobacco products across five locations, identifying variances, and ensuring compliance with inventory controls and regulatory requirements.
- Coordinated inventory ordering and execution to maintain optimal stock levels, preventing shortages and overstock.
Office & Financial Manager
BDK Advocate/Attorneys at Law
Belgrade
08.2007 - 06.2016
- Oversaw cash management processes, producing accurate daily and weekly cash reports for senior accounting and firm leadership.
- Prepared management accounts, financial summaries, and analytical reports to support informed decision-making by company directors.
- Managed client invoicing and accounts receivable, following up on past-due balances to maintain cash flow and minimize outstanding debts.
- Compiled and presented accounts payable reports, ensuring timely processing and accuracy for audit readiness.
- Maintained detailed records of all business expenses, and coordinated closely with outsourced bookkeeping services to ensure data accuracy and compliance.
- Conducted profitability analysis of company ventures, identifying trends and performance insights.
- Maintained and updated business documents, ensuring consistency, accuracy, and professional formatting, aligned with firm standards.
- Managed client, internal, and external correspondence with discretion and professionalism, supporting attorneys and leadership.
- Coordinated meetings, calendars, and travel arrangements for employees and clients, ensuring efficiency and cost control.
Office Manager
Epilion
02.2003 - 03.2005
- Ensured smooth daily operations and managed crisis situations effectively.
- Oversaw financial and procurement actions, enhancing administrative efficiency of program, including sub-contracting, tendering, accounting, and petty cash.
- Managed technical and financial operations.
- Performed secretarial and administrative tasks, organizing staff operations.
- Responsible for the improvement of logistic flows.
- Oversaw quality control processes for team and consultant outputs to ensure high standards.
Education
MBA - Business Economics and Finance
Faculty of Economics And Business
Belgrade, Serbia01-2006
Skills
- International freight forwarding (air and ocean)
- End-to-end shipment coordination
- Export operations and documentation
- Customs documentation and trade regulations
- Global Carrier and Agent Coordination
- Consolidation and lane optimization
- Financial reporting and data analysis
- Problem solving and decision-making
- Time management and prioritization
- Identifying and executing cost-saving transportation strategies while optimizing delivery schedules to meet service-level requirements
Timeline
Operational Key Account Manager
DSV - Global Transport and Logistics
05.2024 - Current
Export Manager, Air & Ocean
Freight Right Global Logistics
05.2022 - 05.2024
Air Export Agent
DSV - Global Transport and Logistics
01.2019 - 05.2022
Assistant Accounting Manager
Superior Management
09.2017 - 12.2018
Office & Financial Manager
BDK Advocate/Attorneys at Law
08.2007 - 06.2016
Office Manager
Epilion
02.2003 - 03.2005
MBA - Business Economics and Finance
Faculty of Economics And Business