Marijey Tejada
Laurel,MD
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Holiday Inn Express Hotel Suites
03.2023 - 10.2024
- Greeted guests at front desk and engaged in conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer problems and complaints.
- Routed incoming mail and messages to relevant personnel without delay.
Cashier
Mid Atlantic Seafood
01.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waitress
Longhorn
01.2020 - 01.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
High School Diploma -
Laurel High School
Laurel, MD05-2022
Skills
- Customer service
- Problem-solving skills
- Team collaboration
- Scheduling
- Phone etiquette
- Filing and sorting
- Customer assistance and interaction
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Holiday Inn Express Hotel Suites
03.2023 - 10.2024
Cashier
Mid Atlantic Seafood
01.2022 - 03.2023
Waitress
Longhorn
01.2020 - 01.2021
High School Diploma -
Laurel High School
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