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Summary
Strategic enterprise learning product manager dedicated to enhancing learner experiences and driving product development. Established governance models and implemented innovative digital solutions, resulting in measurable improvements in learner outcomes. Aligned educational technologies with organizational objectives to maximize impact.
Overview
4
4
Certificates
16
16
years of professional experience
Work History
Founder / Principal Consultant
Bonaguidi North LLC
La Crescenta, USA
04.2026 - Current
- Independent consulting service helping organizations connect digital product vision with strategy and development.
- Established strategic direction for innovative product development and market positioning.
Director, Digital Learning Strategy
Coverys/Med-IQ
Baltimore, USA
02.2020 - 09.2025
- Directed enterprise learning platforms, product operations, and cross-functional Agile teams supporting scalable clinician education ecosystems used by thousands of healthcare professionals.
- Led strategic initiatives to enhance healthcare education programs at Coverys/Med-IQ.
- Supervised the Digital Learning Solutions department, integrating the Clinical LMS and RMPS LMS teams into a unified team of 13 engineers, product owners, analysts, UX designers, instructional designers, and digital media producers aligned around a unified product strategy.
- Championed an in-house enterprise learner research program over a costlier vendor solution, strategizing and executing analytics, interviews, focus groups, and competitive research to inform product requirements and drive +15% participation, +30% completion, and +11% retention on LMS products.
- Conceptualized and launched a zero-to-one AI patient-simulation product, moving from ideation to live webinars and in-person events; established a strategic roadmap for asynchronous online access via Cortex AI and Snowflake ML integration.
- Co-created and led a cross-functional instructional design initiative integrating Bloom's Taxonomy with CME Moore's Levels to standardize course design, aligning learning objectives with digital media strategy, and improving consistency across the course portfolio.
- Established the organization's first enterprise learning product portfolio roadmap and governance model, aligning LMS platforms, AI-driven patient simulation, digital media, and cross-functional stakeholders around shared business and learner experience priorities.
- Led modernization of dual LMS ecosystems through a microservices-based architecture strategy that accelerated feature deployment, enabled cross-platform interoperability, and reduced future development timelines by 6-9 months.
- Established an innovation-focused product development team integrating Lean UX, impact mapping, rapid prototyping, and user research practices to prioritize initiatives and reduce delivery risk.
- Managed a multi-million annual department budget while optimizing financial efficiencies; identified opportunities to improve the vendor ecosystem, resulting in a 15% cost reduction for 2025.
- Managed project timelines and budgets to ensure successful program execution.
Director, Web and Application Development
Coverys/Med-IQ
Baltimore, USA
01.2017 - 02.2020
- Directed cross-functional teams spanning engineering, analytics, UX, and digital publishing while leading product strategy and feature prioritization for clinician-facing LMS platforms.
- Established the Clinical LMS team as an Agile product delivery function, aligning stakeholder priorities, application backlogs, and release planning to improve product delivery and user experience outcomes.
- Led migration of the Clinical LMS from dedicated VM infrastructure to Azure cloud architecture, improving platform scalability and increasing uptime from 99.9% to 99.99%.
- Expanded learner analytics capabilities through advanced Adobe Analytics implementation, uncovering behavioral patterns and course drop-off trends that informed UX and engagement improvements.
- Collaborated with stakeholders to identify market trends and customer needs.
- Managed budget allocations for various departmental projects and initiatives.
Interactive Creative Director
Med-IQ
Baltimore, USA
09.2010 - 01.2017
- Led the Creative department across patient and clinician-facing digital and print media, personally handling wireframing, Adobe XD prototyping, and front-end development while managing designers and freelancers across concurrent product lines.
- Worked with clients to design and architect clinician-facing Performance Improvement (PI) Websites, owning UX, site architecture, and technical documentation from concept through launch.
- Co-led site architecture and diagramming with the Director of Technology, producing new LMS features, including chapterized and multi-module course structures, that drove demand for cross-platform capability sharing and directly motivated the organization's first microservices integration.
- Managed LMS course publishing, content configuration, and vendor coordination, supporting end-to-end deployment of CME content across clinical and patient-facing learning platforms.
- Led evaluation and adoption of emerging digital technologies that expanded Med-IQ's LMS mobile and social learning capabilities.
- Oversaw production of digital and print materials, ensuring alignment with high-quality standards and brand consistency.
- Mentored junior designers, guiding best practices and techniques.
Education
Bachelor of Fine Arts (BFA) - Interactive Media Design
12-2006
Skills
- Product Strategy
- Portfolio Roadmaps
- Backlog Prioritization
- Learning design
- Agile methodologies
- Azure DevOps
- Jira
- SQL
- Web analytics
- Power BI
- HotJar
- Brightspace
- Articulate 360
- SCORM/xAPI
- AI applications
- Prompt design
- Rapid Prototyping
- Lean UX
- Accessibility standards
- XHTML/CSS
- Adobe Creative Cloud
Certification
- Advanced Certified Scrum Product Owner (A-CSPO), The Scrum Alliance, 2026
- Certified Agile Leader 1 (CAL 1), The Scrum Alliance, 2023
- Certified Scrum Product Owner (CSPO), The Scrum Alliance, 2022
- Women in Leadership Institute (WIL), SHRM Linkage Institute, 2021
Accomplishments
- Coverys Women’s Resource Group 2024 Women’s History Month representative: https://youtu.be/oMdvaO1vBoY?si=whcwe8pxGo_D-CUt
- Coverys leadership sponsorship: Linkage-SHRM Women in Leadership (WIL) Institute Conference.
- American Inhouse Design Award from Graphic Design USA.
- Best in Show for Innovative Design in Interactive Media Design Portfolio Show, The Illinois Institute of Art, Chicago, IL.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Founder / Principal Consultant - Bonaguidi North LLC
04.2026 - Current
Director, Digital Learning Strategy - Coverys/Med-IQ
02.2020 - 09.2025
Director, Web and Application Development - Coverys/Med-IQ
01.2017 - 02.2020
Interactive Creative Director - Med-IQ
09.2010 - 01.2017
The Illinois Institute of Art - Bachelor of Fine Arts (BFA), Interactive Media Design
Early Career
User Experience Designer and Manager
Med-IQ, Baltimore, MD
Production Editor and Graphic Designer
American Association of Individual Investors (AAII), Chicago, IL
Ad Designer
Voice Newspapers, Greater Detroit Area, MI
Early Career
User Experience Designer and Manager
Med-IQ, Baltimore, MD
Production Editor and Graphic Designer
American Association of Individual Investors (AAII), Chicago, IL
Ad Designer
Voice Newspapers, Greater Detroit Area, MI
Technical Skills
Product Strategy, Portfolio Roadmaps, Backlog Prioritization, Learner Experience Design, Brightspace, Workday Learning, Articulate 360, SCORM/xAPI, Adobe Analytics, Google Analytics, Power BI, HotJar, WCAG 2.1, Section 508, Screen Reader Testing, Captioning Standards, Agile/Scrum and Waterfall Methodologies, Azure DevOps, Jira, AI/ML Applications, Prompt Engineering, Rapid Prototyping, Lean UX, SQL, XHTML/CSS, Adobe Creative Cloud