MARIKA L. MURRAY
Houston,Texas
Summary
Experienced non-profit administrator with 18+ years in donor services and database management. Known for meticulous attention to detail and strong organizational capabilities, leading to improved operational workflows. Quick to learn and implement new technologies, driving efficiency in gift processing and donor relations.
Overview
23
23
years of professional experience
Work History
Elderly Caregiver
Unemployed Unemployed
06.2023 - 11.2025
- Oversaw medication administration per prescribed instructions to alleviate symptoms and discomfort, monitoring mom's reactions.
- Realigned bedbound patient to minimize bedsores while enhancing comfort levels.
- Coordinated transportation for individual to events, activities, medical appointments, and shopping trips.
- Enhanced independence and well-being for disabled client through effective supportive measures.
- Assisted client in daily living activities to promote self-esteem and overall wellness.
- Streamlined weekly grocery shopping and laundry management for efficiency. Executed errands to ensure timely task completion. Maintained a clean house environment through thorough cleaning practices.
- Coordinated safe mobility assistance, empowering patient to confidently navigate personal and public spaces.
- Developed nutritious meal plans and designed daily offerings to meet patient's dietary needs.
- Delivered companionship and support to elderly patient.
- Maintained clean, safe, and organized patient environment.
- Documented daily activities and changes in client condition to enhance tracking history and guarantee accurate records.
- Facilitated client engagement in physical therapy exercises to improve strength, flexibility, and balance.
- Tracked health status of client to relay changes and unusual occurrences to relevant medical personnel.
- Assisted patient with bathing, grooming, dressing, and oral hygiene care in private residences and facilities.
- Maintained cleanliness of patients' bedroom through laundering and sheet changes. Ensured bed was made to foster a hygienic environment for patient.
- Replaced bandages, dressings, and binders to enhance wound care and support healing.
- Provided empathetic and patient-focused care to promote well-being.
Development Assistant
Covenant House International
08.2018 - 05.2023
- Work in conjunction with Covenant House International to maintain all gift entry and donor records from in house mail and direct mail.
- Prepare batches of all gifts from various revenue streams such as individual donors, corporate donors, special event gifts, government grants and private foundations.
- Research and respond to donor inquiries regarding donations, change of information, removal from CHT’s mailing list or other requests.
- Prepare all thank you letters and acknowledgments in a timely manner for all gifts to Covenant House Texas including memorials, honorariums, individuals, corporations, foundations, special events, as needed, and in-kind gifts.
- Process donation credit card transactions and maintains spreadsheet of transactions for the Finance Department and for transmitting to Covenant House headquarters.
- Work with Development Director and Major Gifts Officer on proper coding of donations per solicitation.
- Maintain system for tracking, analyzing, valuing, when necessary, all in-kind donations.
- Coordinate the staff held responsible to keep good records.
- Reconcile with Finance on a monthly basis.
- Maintain all donor files including Corporations, Foundations, Churches and Civic groups, Board Members.
- Track all In-Kind Donations.
- Perform any other duties deemed necessary by the Director of Development.
- Manage data and donor information on 2 CRM platforms, Team Approach and DonorPerfect for a $6M budget for Covenant House Texas.
- Run all queries and reports for the Executive Director, Director of Development and other staff.
Donor Database Coordinator
Holocaust Museum Houston
04.2016 - 08.2018
- Gift processing
- Book gifts (ex... cash, credit card, pledges, staff campaign pledges, stock gifts, membership and matching gifts.
- Communicate with donors to ensure gifts are booked as intended.
- Update contact information, constituent, organization and corporate contacts
- Discuss with Development and/or Finance if gift is a special circumstance.
- Generate letters and tributes - Personalize as needed with Development team
- Review outstanding pledges and generating pledge reminders.
- Process credit cards via Fusebox.com & BBMS (ex... recurring gifts, membership, and tribute gifts)
- Enter new capital campaign appeals and pledges for gift agreements.
- Import and processing online gifts.
Data Specialist
Star of Hope Mission
11.2011 - 04.2016
- Responsible for entering daily donation batches, processing thank you letters, online donations, and assisting with special mailings.
- Responsible for interacting with donors by phone and email, editing mailing list, printing and mailing Christmas
- Tribute cards, reporting Christmas Tribute program, and maintaining supplies.
- Assisted Senior Data Specialist with maintaining and updating donor information in Raiser’s Edge.
- Lend support to Development Personnel with special events, reservations, mailing, and faxing general information packets and facilitating in-kind calls.
Office Clerk
Dee’s Catering Company
10.2003 - 11.2011
- Filing, copying, faxing, billing, answering phones, taking orders.
- Entering information into an Excel and Access database and scanning.
- Format existing data, edit current information, or proofread new entries for accuracy.
- Input lists of items, numbers, or other data.
- Recognizing and logging information on the document and adding any data that the software may have missed or entered in error.
Legal coder
Lex Solutio
10.2002 - 08.2003
- Legal coding
- Normalizing terms
- Analyzing data
- Quality control of other coder’s work.
- Extracting data from documents and entering it into the appropriate fields.
Education
Associates Degree - Business
Houston Community College
06.2013
General Business, Computer Science
Texas Southern University
12.1992
Skills
Database administration
Meeting coordination
Financial oversight
Events coordinator
Report analysis
Alphanumeric data entry
Microsoft Outlook
Microsoft Excel
Word processing
WordPerfect suite
Constructware software
DonorPerfect management
Raiser’s Edge software
Collaborative teamwork
Data entry
REFERENCES
Available Upon Request
Timeline
Elderly Caregiver
Unemployed Unemployed
06.2023 - 11.2025
Development Assistant
Covenant House International
08.2018 - 05.2023
Donor Database Coordinator
Holocaust Museum Houston
04.2016 - 08.2018
Data Specialist
Star of Hope Mission
11.2011 - 04.2016
Office Clerk
Dee’s Catering Company
10.2003 - 11.2011
Legal coder
Lex Solutio
10.2002 - 08.2003
Associates Degree - Business
Houston Community College
General Business, Computer Science
Texas Southern University