Marikaye Kuter
Pierre Auto Group
Mountlake Terrace,WA
Summary
Dedicated Cashier experienced in handling cash transactions and delivering outstanding customer service. Achieved high levels of customer satisfaction through effective communication and prompt issue resolution. Maintained accuracy and efficiency in fast-paced environments.
13
years of professional experience
Work History
Cashier
11 Years- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts, preventing discrepancies.
- Streamlined checkout processes to reduce wait times for customers.
- Collaborated with team members to enhance overall customer satisfaction.
- Led initiatives to improve service quality and operational efficiency.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at the beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
Delivery Driver
13 Years 4 Months- Delivered automotive parts to customers promptly, ensuring exceptional service and satisfaction.
- Operated delivery vehicles in compliance with safety regulations, minimizing risks during transport.
- Maintained accurate delivery logs, tracking shipments and inventory levels effectively.
- Assisted in loading and unloading products, optimizing space and efficiency during deliveries.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Assisted in training new Parts Delivery Drivers on company policies, procedures, and safety standards.
- Streamlined inventory management by maintaining accurate records of parts received, stored, and delivered.
- Pulled parts off store shelves to fill customer orders.
Education
GED
No Degree - Accounting
Skills
Payment processing
Client support
Work ethic
Customer empathy
Cash handling
Reliability
Work ethic and integrity
Patience and empathy
Timeline
Cashier
Pierre Auto Group
2015.07 - 2026.07
Delivery Driver
NAPA Auto Parts - Genuine Parts
2013.03 - 2026.07
Shoreline Community College
No Degree from Accounting
North Seattle Community
GED