Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marilu Vargas

Copiague,NY

Summary

Enthusiastic and outgoing customer service professional with experience in fast-paced environments including healthcare, sales, and community leadership. Bilingual in English and Spanish, skilled at building strong connections with clients, patients, and team members. Recognized for a positive attitude, problem-solving abilities, and willingness to go above and beyond to meet customer needs. Adaptable, dependable, and dedicated to creating welcoming and supportive experiences for others.

Overview

10
10
years of professional experience
2022
2022
years of post-secondary education

Work History

Office Assistant and Scheduler

The Central Orthopedic Group
Massapequa, NY
08.2022 - Current
  • Managed high volume inbound calls for patient scheduling and inquiries.
  • Assisted patients with insurance verification and benefit information.
  • Documented patient interactions in electronic health record systems accurately.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.

Church Youth Leader

Church Of God International
Bay Shore, New York
01.2016 - Current
  • Mentored, instructed and supervised participating youths through collaborative efforts with like-minded, creative and inspirational team members.
  • Fostered relationships with students, and provided counseling on personal and spiritual issues.
  • Supported older youth in making positive behavior choices and took appropriate disciplinary measures.

Front Desk Receptionist

Panossian Oral Surgery
Massapequa, New York
02.2021 - 08.2022
  • Answered daily phone calls to schedule appointments and address patient inquiries.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.

Collections Agent

Sunrise Credit Services Inc.
Farmingdale, New York
10.2020 - 10.2021
  • Identified past due accounts and contacted account holders to arrange payment.
  • Notified customers of delinquent accounts with attempt to collect outstanding amounts.
  • Received payment and posted to appropriate customer accounts.

Assistant Preschool Teacher

Tutor Time Learning Center
Lindenhurst, New York
01.2019 - 10.2020
  • Supervised children during activities to ensure safety and engagement.
  • Organized classroom materials to create an inviting learning environment.
  • Supported individual learning needs through one-on-one interactions.
  • Developed meaningful relationships with all students based on trust and respect.
  • Employed variety of educational techniques to reach varied skill levels in preschool classroom.

Education

Spanish Language And Literature

SUNY College At Old Westbury
Old Westbury, NY
08.2024 - 09.2025

High School Diploma: Walter G O’connell Copiague High School
Copiague, NY

Skills

  • Bilingual communication
  • Customer service
  • Positive attitude and resilience
  • Document processing, Data entry & Database
  • Microsoft Word, Windent, Computer Skills
  • Youth mentoring

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Spanish Language And Literature

SUNY College At Old Westbury
08.2024 - 09.2025

Office Assistant and Scheduler

The Central Orthopedic Group
08.2022 - Current

Front Desk Receptionist

Panossian Oral Surgery
02.2021 - 08.2022

Collections Agent

Sunrise Credit Services Inc.
10.2020 - 10.2021

Assistant Preschool Teacher

Tutor Time Learning Center
01.2019 - 10.2020

Church Youth Leader

Church Of God International
01.2016 - Current

High School Diploma: Walter G O’connell Copiague High School

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