Self-motivated professional, with a demonstrated professional and educational background in Business Administration, Banking, and Trade processing; A collaborative leader with a history of achieving optimal results.
Overview
29
29
years of professional experience
Work History
Senior Trade Service Processor
WELLS FARGO BANK, NATIONAL ASSOCIATION
03.2020 - Current
Handles senior trade service processing duties such as processing high end documents and monitoring the mailboxes of customer inquiries
Assist with incoming trade documents from all couriers, interoffice, and postal mail which are logged by extensive data entry
Work with documents that consist of import and export information of new trades and pending trades
Assist with shipping out documents to domestic customers or oversea banks to finalize trades
Report all daily volumes and reconciliations using VLOOKUP on Excel spreadsheet and keep track for audit purposes
Work on a monthly assignment of making sure daily logs are up to date and advising customers’ trade letters/issuances
Trade Service Processor
WELLS FARGO BANK, NATIONAL ASSOCIATION
09.2006 - 02.2020
Provide support for processing new collections, payments, trade acceptances and tracing outstanding items
Instruct and issue letter of credit amendments along with negotiating letter of credit documents
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals supporting the USA Patriot Act, Financial Crimes, and Regulatory Compliance concerning all risk procedures
Prepare trade documents for further examination and handling by partnering teams
Work in a fast-paced environment where volume levels vary daily
Team members are expected to perform at high quality levels and thrive in a teamwork driven role.
Associate Operations Processor
WELLS FARGO BANK, NATIONAL
05.1994 - 08.2006
Perform moderately complex operations duties in support of a service center and a departmental environment
Execute the knowledge of company personnel policies and practices as well as collecting data and preparing operational reports
Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation
Collect data and prepare related operational reports for automated data processing systems
Regularly receive direction from supervisors and escalate questions and issues to upper management
Receive customer payments- log, batch, and data input deposits.
Education
Bachelors of Science - Business Administration, Finance
University of North Carolina at Greensboro
Associates - Liberal Arts
Mitchell Community College
Skills
Daily Reconciliations
Process Payments
Research
Office Administration
Time Management
Risk Management
Regulatory Compliance
Critical Thinking
Quality Assurance
Accomplishments
AS400 (10 years), Tradeworks Global Network (5 years), Microsoft Office Suite (proficient)
EXECUTIVE DIRECTOR, Risk Acceptable Unit Leader at WELLS FARGO NATIONAL BANKEXECUTIVE DIRECTOR, Risk Acceptable Unit Leader at WELLS FARGO NATIONAL BANK
Senior Incentive Compensation Strategy Consultant at WELLS FARGO NATIONAL BANKSenior Incentive Compensation Strategy Consultant at WELLS FARGO NATIONAL BANK