Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Marilyn McDonough

Vandalia,OH

Summary

Determined and hardworking professional with many years of experience assisting customers with valet services and payment collection. Expert at operating cash register, quickly making accurate change and answering customer questions. Outgoing team player with leadership skills when supporting and interacting with coworkers.

Overview

34
34
years of professional experience

Work History

Airport Parking Cashier

Metropolis
Dayton, OH
02.2019 - 02.2026
  • Processed parking payments using Metropolis cashier systems and payment terminals.
  • Issued tickets, receipts, and change for daily parking transactions.
  • Verified parking validations, permits, and time limits for customer entries.
  • Balanced cash drawer and secured payments during shift closeouts.

Collection/Customer Service

PNC Mortgage
Miamisburg, Ohio
12.1991 - 12.2016

Conducted inbound and outbound calls to customers, providing counseling and issuing delinquent letters to ensure timely account management.

  • Reviewed applications on delinquent accounts in Loss Mitigation Department to facilitate resolution and support customer retention.
  • Documented daily activities to maintain accurate records and support team operations.

Education

Colonei White
Dayton , OH

Skills

  • Parking payment processing
  • Payment terminal operation
  • Cash drawer reconciliation
  • Parking validation review

Accomplishments

  • I had achieved Employee of the Month several times from my past employer PNC Mortgage.

Timeline

Airport Parking Cashier

Metropolis
02.2019 - 02.2026

Collection/Customer Service

PNC Mortgage
12.1991 - 12.2016

Colonei White
Marilyn McDonough