Summary
Work History
Education
Skills
Languages
Timeline
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Marilyn Menjivar

Huntington Station,NY

Summary

Dynamic sales professional with expertise in customer service management and cash handling. At J Jill, consistently met sales targets by fostering a culture of accountability and excellence. Proven ability to train and mentor teams, enhancing product knowledge and service delivery. Skilled in inventory monitoring and POS system operations, driving operational efficiency and customer satisfaction.

Work History

Sales Key Holder

Everything But Water
01.2024 - 2025
  • Supervised daily store operations, ensuring compliance with company policies and procedures.
  • Trained and mentored new sales associates on product knowledge and customer service excellence.
  • Managed inventory control processes, optimizing stock levels and reducing discrepancies.
  • Executed visual merchandising strategies to enhance product presentation and drive sales.

Key Holder

J Jill
01.2023 - 2024
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Maintained cleanliness and organization of the sales floor to meet company standards.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Fostered culture of accountability and excellence, leading by example and encouraging team growth.

Sales Lead Keyholder

Express
2021 - 2023
  • Managed cash handling procedures, ensuring accuracy during transactions and closing shifts.
  • Coordinated promotional events, driving foot traffic and boosting store visibility in the community.
  • Evaluated sales trends to provide insights for inventory adjustments and targeted marketing efforts.
  • Opened inventory boxes and restocked shelves.
  • Opened and closed store Number days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Completed store opening and closing procedures.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
  • Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
  • Improved customer service by projecting friendly and knowledgeable attitude.

Sales Lead

Loft
05.2019 - 2019
  • Led sales team in achieving monthly targets through effective strategy implementation.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.

Education

High School Diploma -

Huntington High School
Huntington, NY

Skills

  • Money handling
  • Cash handling
  • Customer service management
  • Product knowledge
  • Sales leadership
  • POS system operations
  • Customer service
  • Training and mentoring
  • Inventory monitoring

Languages

Spanish
Native or Bilingual

Timeline

Sales Key Holder

Everything But Water
01.2024 - 2025

Key Holder

J Jill
01.2023 - 2024

Sales Lead

Loft
05.2019 - 2019

Sales Lead Keyholder

Express
2021 - 2023

High School Diploma -

Huntington High School

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Marilyn Menjivar